Crisbeth Finol
Saint Petersburg,US
Summary
Proactive and friendly customer service specialist dedicated to meeting and exceeding expectations in every interaction. Timely with extraordinary communication skills.
Overview
4
4
years of professional experience
Work History
Assistant
Santa Fe Mexican Grill
08.2023 - 01.2024
- Wash, cut, and prepare food items designated for cooking
- Clean, stock, and stock work stations and display cases
- Serve orders to customers at windows, counters, or tables
- Prepare and serve beverages such as coffee and fountain drinks
- Clean food preparation areas, cooking surfaces, and utensils.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Employee Assistance Manager
7 Stars Wholesale LLC
05.2023 - Current
- Plan layouts of warehouses, stockrooms, or other storage areas, taking into account turnover, size, weight, or factors related to stored items
- Maintain records relating to inventory, personnel, orders, supplies, or machine maintenance
- Participate in the work of subordinates to facilitate productivity or overcome difficult aspects of the job
- Evaluate employee job performance and compliance with regulations and recommend appropriate personnel measures
- Arrange for necessary maintenance or repair work
- Recruit, interview, and select employees
- Consult with managers or other personnel to resolve problems in areas such as equipment performance
- Train or instruct employees in job duties or company policies or arrange for training
- Prepare coffee and tea, and fill containers with requested beverages
- Transport packages to customer vehicles
- Clean up work site after work is completed
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety standards.
- Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
- Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
- Used time management and efficient cleaning methods to meet deadlines.
Manager
Auto escape Criss
02.2021 - 11.2021
- Repair or replace wiring, equipment, or fixtures, using hand or power tools
- Assemble parts using hacksaws or hand, rotary, or square saws
- Inspect and monitor construction sites to ensure compliance with safety standards, building codes, or specifications
- Clean and maintain equipment
- Perform general cleaning of buildings or property
- Repair and adjust seats, doors, and windows, and install and repair fixtures
- Assemble machines after making repairs or replacing parts
- Operate machines to test the operation of parts or mechanisms
- Disassemble machines to examine parts, such as cables, gears, or bearings, for wear or defects, using hand tools.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Diploma de escuela secundaria -
Jose Paz Gonzalez
Los Puertos 09.2006
Skills
- Friendly, Positive Attitude
- Customer Service
- Organizational Skills
- Flexible and Adaptable
Timeline
Assistant
Santa Fe Mexican Grill
08.2023 - 01.2024
Employee Assistance Manager
7 Stars Wholesale LLC
05.2023 - Current
Manager
Auto escape Criss
02.2021 - 11.2021
Diploma de escuela secundaria -
Jose Paz Gonzalez
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