Program Specialist
Any Weather Roofing
01.2021 - 06.2025
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Interviewed and recommended team members for hire.
- Developed, coordinated and administered [Type] programs.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Monitored employee work and developed improvement plans.
- Established goals and created action plans to achieve goals.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Designed program implementation and maintenance plan.
- Provided support to social service clients in navigating available resources.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Developed and implemented strategies to enhance quality of social services.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
