Summary
Overview
Work History
Education
Skills
Timeline
Generic

Criselda Acosta

San Antonio

Summary

Dynamic Production Engineer and Sales Associate with a proven track record at Avanzar Interior Technologies and major retail chains. Excelled in enhancing production efficiency by over 20% and elevating customer service standards. Skilled in production management and team collaboration, adept at fostering team unity while driving significant operational improvements.

Bringing valuable experience from high-paced production environment, with focus on process optimization and quality improvement. Skilled in streamlining operations and implementing efficient production techniques. Seeking to transition into new field, leveraging analytical and technical expertise to drive success in diverse environments.

Overview

3
3
years of professional experience

Work History

Production Engineer

Avanzar Interior Technologies
09.2023 - 02.2025
  • Provided technical support to troubleshoot equipment issues, minimizing downtime and maintaining production targets.
  • Improved production efficiency by developing and implementing new manufacturing processes.
  • Increased production volume, optimizing equipment layouts for maximum efficiency.
  • Identified risk mitigation actions to reduce injuries, accidents and hazards in production environment.
  • Supervised entire production process and prepared proper documentation for dispatch.
  • Communicated with other team members to enhance process and performance.

Sales Associate

Best Buy
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Home Depot
08.2022 - 07.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma -

Cooper Academy
623 S Pecos La Trinidad St
05-2021

Skills

  • Team collaboration
  • Customer service
  • Production planning
  • Teamwork and collaboration
  • Time management
  • Production management
  • Problem-solving
  • Staff training
  • Goal oriented
  • Outgoing personality

Timeline

Production Engineer

Avanzar Interior Technologies
09.2023 - 02.2025

Sales Associate

Best Buy
05.2023 - 08.2023

Sales Associate

Home Depot
08.2022 - 07.2023

High School Diploma -

Cooper Academy

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Criselda Acosta