Crisell Castillo
Providence,RI
Summary
Experienced HR professional with a track record of success spanning 7 years across diverse industries. Recognized as a strategic partner in HR, known for serving as key support to the VP of HR, and fostering organizational progress in startup and established companies. Skilled in managing a wide range of HR and employee-related matters. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Corporate HRBP
Empire Auto Parts, LLC
Remote, RI
10.2021 - Current
- Supported leaders across the business on organizational changes, restructuring, and change management.
- Executed strategic project planning and implementation for diverse HR initiatives from initiation to conclusion.
- Implemented HR strategies that boosted employee retention by 20% through alignment with organizational goals.
- Managed HR compliance for 850+ employees across multiple states, mitigating legal risks effectively.
- Optimized payroll processing for over 850 employees, ensuring accuracy and addressing complex inquiries promptly.
- Played a key role in the implementation of the HRIS system (UKG), improving reporting and data accuracy.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Updated and maintained databases with current information.
- Led Talent Acquisition team, reducing time to hire while enhancing recruitment quality and efficiency.
- Designed initiatives to improve organizational performance and employee engagement, fostering a positive work environment.
- Oversaw administration of comprehensive benefits packages, increasing overall employee satisfaction and retention rates.
- Oversaw multi-state HR compliance projects, including annual EEO-1 reporting, I-9 verification audits, immigration compliance, and state/federal pay law updates to ensure zero compliance violations.
HR Consultant/Beauty & Retail (Contract)
CVS Corporate
02.2020 - 04.2021
- Streamlined HR onboarding and ensured regulatory compliance in the beauty and retail sector.
- Orchestrated HR onboarding processes, delivering a streamlined experience for new hires, ensuring a positive first impression.
- Participated in cross-functional meetings, offering valuable HR insights for corporate initiatives, contributing to strategic decision-making.
- Ensured compliance with industry-specific regulations and certifications in the beauty industry, maintaining legal and ethical standards.
Human Resource Rep
Martins Maintenance
08.2019 - 12.2019
- Oversaw payroll operations for 700+ employees and managed employee relations.
- Handled payroll processing for over 700 employees, ensuring accurate and timely payments.
- Managed complex employee relations matters, fostering a positive work environment and resolving conflicts effectively.
HR Manager/Scheduling
Kingston Center
05.2019 - 08.2019
- Led full-cycle onboarding processes, managed recruitment efforts, and administered FMLA, STD, and LTD processes.
- Led full-cycle onboarding processes, enhancing employee satisfaction and productivity, improving employee retention.
- Directed recruitment efforts, attracting top-tier talent, strengthening the organization's human capital.
- Managed FMLA, STD, and LTD processes, ensuring accurate processing and documentation, supporting employees during critical times.
Service Manager
Masis Staffing
03.2016 - 04.2019
- Strategically led a team, implementing innovative recruitment strategies and expanding client accounts.
- Drove account growth in recruitment, delivering high-caliber candidates that enhanced client satisfaction and retention.
- Managed candidate tracking through ATS databases, ensuring streamlined processes and superior candidate management.
- Demonstrated excellence in high-volume recruitment, consistently exceeding client expectations, and showcasing strong organizational and prioritization skills.
Education
Bachelor of Science - Business Administration/Human Resource Management
Purdue Global University
West Lafayette, IN01-2026
Skills
- Employee relations
- Strategic planning
- Building relationships
- Benefit management
- Payroll administrator
- HRIS systems and analytics
UKG, ADP, and BambooHR
Kenexa BrassRing expertise - Bilingual (English, Spanish)
- Full cycle recruitment
- Multi-state HR compliance
- Employee full life cycle
- Employee engagement
- HR compliance
- Payroll administration
- Relationship building
- Organizational skills
- Planning
- Organization
- HR project management
- Change management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Corporate HRBP
Empire Auto Parts, LLC
10.2021 - Current
HR Consultant/Beauty & Retail (Contract)
CVS Corporate
02.2020 - 04.2021
Human Resource Rep
Martins Maintenance
08.2019 - 12.2019
HR Manager/Scheduling
Kingston Center
05.2019 - 08.2019
Service Manager
Masis Staffing
03.2016 - 04.2019
Bachelor of Science - Business Administration/Human Resource Management
Purdue Global University