Isalet Otero Méndez
Brooklyn,NY
Summary
Highly professional, dependable, reliable and able to perform duties with minimal supervision.
Overview
10
10
years of professional experience
Work History
Home Care Personal Assistant
Preferred Home Care of New York
Brooklyn , NY
09.2023 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Home Care Personal Assistant
Hand in Hand Together Home Care Agency
Brooklyn, NY
09.2022 - Current
- Maintain a clean & well-organized environment for clients' happiness & safety.
- Dress, groom & feed client(s) with limited physical abilities to support basic needs.
- Help client(s) stay happy & healthy by providing mental & emotional support.
- Run errands for client(s) & drive to appointments to maintain wellness & support daily living needs.
Home Care Personal Assistant
All Health Home Care, LLC.
Brooklyn, NY
07.2019 - 09.2022
- Helped the client(s) with his/her daily activities; e.g., light house keeping, meal preparation, dishwashing, doing laundry, running errands & more.
- Ensured & reminded client(s) to take her/his medication as prescribed.
- Assisted my client(s) with the scheduling of appointments.
- Regularly provided support, encouragement, & companionship.
- Provided the client(s) with communication assistance; e.g., filling their paperwork &/or obtaining information for them.
- Helped with the transport of my client(s) to locations outside the home; e.g., physicians’ offices, outings & more.
Early Intervention Service Coordinator
Joy Agency, LLC.
Brooklyn, NY
04.2018 - 11.2018
- Informed families of their rights & procedural safeguards.
- Planed, organized & managed the implementation of early intervention services needed by families.
- Ensured services were provided in a timely manner.
- Maintained the required paperwork for families.
- Monitored & evaluated the services provided & adjusted these according to families’ needs.
- Facilitated & participated in the development, review & evaluation of Individualized Family Service Plans (IFSPs).
- Assisted parents in obtaining access to services, including making referrals to providers & scheduling appointments.
- Communicated with the families & service professionals, gathering data concerning the child’s progress, & more.
Orphanage Volunteer
St. Benedict Day Nursery and Children’s Home
Georgetown, Saint Vincent And The Grenadines
03.2016 - 05.2016
- Supervised 2 – 3 children of various ages simultaneously.
- Taught children to practice self -care & good hygiene habits.
- Monitored children’s play time to ensure safety & productivity.
- Assisted the nuns with the arrangement of lunches for the children.
- Played, & interacted with children in & out of the playground area.
- Performed maintenance tasks around St. Benedict Day Nursery & Children’s Home such as cutting the grass, picking up toys & more.
Animal Shelter Volunteer
Animal Shelter Bonaire
Kralendijk , Bonaire
09.2015 - 09.2015
- Assisted in cleaning & sanitizing cages/kennels.
- Cared for the animals kept at the shelter by feeding, giving them baths, taking for them for walks or playing with them.
Education
Master of Science - Forensic Psychology
Walden University
Minneapolis, MN05.2016
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2014
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2014
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06.2006
Skills
- Teamwork
- Adaptability
- Analytical Skills
- Communication
- Interpersonal Skills
- Bilingual; English and Spanish
- Proficient in Microsoft Office (eg, Microsoft Word, Excel, Power Point)
Timeline
Home Care Personal Assistant
Preferred Home Care of New York
09.2023 - Current
Home Care Personal Assistant
Hand in Hand Together Home Care Agency
09.2022 - Current
Home Care Personal Assistant
All Health Home Care, LLC.
07.2019 - 09.2022
Early Intervention Service Coordinator
Joy Agency, LLC.
04.2018 - 11.2018
Orphanage Volunteer
St. Benedict Day Nursery and Children’s Home
03.2016 - 05.2016
Animal Shelter Volunteer
Animal Shelter Bonaire
09.2015 - 09.2015
Master of Science - Forensic Psychology
Walden University
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
High School Diploma -
Abraham Lincoln High School