Summary
Overview
Work History
Education
Skills
References
Timeline
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CRISHELLE CLAYTON

Prairieville,LA

Summary

Dedicated customer service professional with proven expertise in high-pressure environments, delivering exceptional results through efficient task management, and accurate cash handling. Notable achievements include streamlining inventory processes and enhancing transaction efficiency, leading to increased customer satisfaction. Strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs, and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

5
5
years of professional experience

Work History

Mail Processing Clerk

USPS
Baton Rouge, Louisiana
12.2023 - Current
  • Inspected incoming packages for visible signs of damage prior to processing.
  • Handled undeliverable mail in accordance with established procedures.
  • Utilized factors such as package shape and final destination to sort into correct bins for delivery.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Operated mail processing equipment and manually sorted mail.
  • Utilized automated sorting machines to quickly sort large volumes of mail.
  • Trained new mailroom staff on procedures and equipment use.

Cashier/Front Manager

Smoke Me Happy BBQ, LLC.
Prairieville, LA
01.2021 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Greeted customers promptly and responded to questions.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Personal Care Assistant

Multiple Agencies
, LA
10.2019 - 12.2023
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Collaborated with interdisciplinary team members regarding plan of care for each client.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Transported patients to medical, dental and personal care appointments.
  • Recorded client status progress and challenges in logbooks and reports.
  • Built strong and trusting rapport with clients and loved ones.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.

Education

Some College (No Degree) - Criminal Justice

McNeese State University
Lake Charles, LA

Skills

  • Employee Skill Enhancement
  • Financial Record Management
  • Proficient in Computer Applications
  • Effective Conflict Resolution
  • Strong Interpersonal Skills
  • Innovative Problem Solving
  • Daily Data Reporting
  • Transaction Management
  • Strong Attention to Detail
  • Effective Time Management

References

References available upon request.

Timeline

Mail Processing Clerk

USPS
12.2023 - Current

Cashier/Front Manager

Smoke Me Happy BBQ, LLC.
01.2021 - Current

Personal Care Assistant

Multiple Agencies
10.2019 - 12.2023

Some College (No Degree) - Criminal Justice

McNeese State University