Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic

Crisol Guerrero

Oxnard,CA

Summary

Administrative Assistant, Customer Service, Sales representative with over seven years of experience in telephone, email and face-to-face customer service. Professional with customer/business confidentiality, handling complaints and maintaining a positive and friendly position. Hoping to use my wealth of experience to attain employment as a sales professional.

Overview

12
12
years of professional experience

Work History

Sales Representative

Best Iron Design
Oxnard, CA
02.2023 - Current
  • Generated new sales leads through cold calling and networking activities.
  • Assisted customers with material selection, sizing and design.
  • Provided accurate information about products, prices and services.
  • Tracked sales performance to identify trends in the market place.
  • Built relationships with customers to encourage repeat business.
  • Provided administrative support to the executive team, including scheduling meetings, emails, calling and organizing files.

Administrative Assistant

Health Care Foundation For Ventura County
Ventura, CA
06.2021 - 02.2023
  • Operated a variety of automated office equipment including computers.
  • Maintained physical and digital files organized.
  • Complied routine reports, records, and charts by extracting information from variety of sources such as files, reports, and notes.
  • Created Excel spreadsheets, Word documents and PowerPoints.
  • Monitored and created spreadsheets for budgets, events, and inventory.
  • Maintained CEO and staff calendars, and daily appointments.
  • Responded to CEO's personal, and work emails.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Input data into QuickBooks.
  • Prepared monthly consolidated financial statements, and monitor daily cash activities, including disbursement and receipt of funds.
  • Verified data when processing outgoing checks to increase accuracy.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted with setting up board meetings, preparing board packet, reserve conference room, etc.
  • Performed other related duties as required.

Pharmacy Technician

CVS Pharmacy
Port Hueneme, CA
08.2017 - 11.2021
  • Supervised daily duties of 4 pharmacy technicians, including restocking medicine shelves, filling prescriptions, operating cash registers and POS system.
  • Answered calls (60+ per day), delivered messages to designated pharmacist.
  • Greeted, helped, and verified patient’s most updated information to submit into system.
  • Verified insurance benefits to refill medications.
  • Worked with insurance companies and pharmaceuticals to process Prior Authorization claims.
  • Supported Pharmacy team in preparing 700+ prescriptions a day.
  • Managed medication stocks, conducted counts and labeled products for auditing purposes.
  • Maintained electronic and paper files organized.
  • Validated and processed payments, such as checks, cash, and electronic payments.

Retail Sales Associate

Ralph Lauren
Camarillo, CA
03.2013 - 11.2015
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

High School Diploma -

Pacifica High School
Oxnard, CA
06.2015

Skills

Hard Worker

Punctual

Bilingual (English and Spanish)

Responsible

Organized

Comfortable working in fast paste environments

Motivated to learn and grow

Multitasker

Attention to detail

Microsoft Word and Excel

Outlook

Good written and verbal communication skills

Problem solver

Objective

Seeking a bilingual position as a sales professional where I can utilize my skills and clear communication to support daily operations. My determination and punctuality fuel my aspirations in driving Ashley Homestore towards success.

Timeline

Sales Representative

Best Iron Design
02.2023 - Current

Administrative Assistant

Health Care Foundation For Ventura County
06.2021 - 02.2023

Pharmacy Technician

CVS Pharmacy
08.2017 - 11.2021

Retail Sales Associate

Ralph Lauren
03.2013 - 11.2015

High School Diploma -

Pacifica High School

Similar Profiles

CREATE PROFILE
Crisol Guerrero