Cristeen O'Neal

• At Discover Financial, guided functional stakeholders in sourcing and strategy advice to achieve objectives for a diverse range of contracts including Professional Services, Human Resources, and Staff Augmentation.
• Utilized procurement tools to manage intakes, contracts, invoicing, and purchase orders.
• Identified opportunities for cost reduction and contract improvements through benchmarking against industry best practices.

• At Boston Consulting Group, managed procurement intakes, leading negotiations, contracting, and sourcing activities across multi-regional Human Resources and Professional Services categories, optimizing vendor pricing, and enhanced cross-functional stakeholder collaboration.
• Developed and implement sourcing strategies, boosting procurement efficiency, cutting costs for staff augmentation services, establishing preferred supplier pool and price parity.

• Managed expenditures over $500K up to $20M, optimizing cost and efficiency through procurement, negotiations, and collaboration.
• Partnered with internal stakeholders to establish requirements, led RFx events, independently negotiated pricing, terms, and contracting, achieving $9M savings and service enhancements for Professional Services and eight Employee Benefits.
• Developed cost-saving sourcing strategies, supported supplier relationship activities, risk mitigation, enforcing compliance, applied skills in Procure to Pay (P2P), process mapping, purchase orders, strategic sourcing, category management, and global sourcing.

• Managed a portfolio of medium to high complexity categories including Contingent Staffing, Professional Services, Employee Benefits, achieving an average savings of 20% through stakeholder collaboration, market research, spend and data analytics.
• Partnered with cross-functional stakeholders to ensure alignment with global business objectives, enhancing stakeholder satisfaction and driving strategic planning across service lines.
• Developed sourcing strategy for e Diversity, Equity, and Inclusion project, achieving $1M cost savings and securing top-tier consultant for system-wide initiative.

• Managed the cost reduction program for purchased services enterprise wide, creating strategic plans for a $150M expenditure and achieving an average cost reduction of 25% through vendor negotiations.
• Successfully developed and executed data-driven and collaboration strategy for procurement. This initiative led to cost reductions, improved supplier management, and enhanced efficiency across thirty facilities.
• Led cross-functional teams, improving contracting outcomes and decision-making process for medium to high complexity categories including Capital Equipment, Telecommunications, Information Technology Services, Hardware, Software Licenses, Print Management, Utilities, and Humann Resource Management.