Crispina Mata

• I manage ADOT’s DBE Program including DBE & OJT Goal assessment, and ensure DBE Compliance in the Professional Service and Construction industries
• Manages policies and procedures to achieve objectives and goals for small business participation in procurement, contracting, and concession activities; analyzes certification applications for DBE Program in accordance with established federal criteria and requirements, as well as Local Business Certifications.
• Monitors contractor compliance of contract provisions and requirements; manages consultant agreements in support of outreach efforts; develops and provides training and orientation on small business program requirements to management and staff. Track Federal Funded projects, to insure commitments and DBE attainments for the annual FHWA DBE report. Perform Commercial Useful Function (CUF). Monitor change orders.
• I manage a team of 4 compliance technicians 2 located remotely in Flagstaff and Tucson to assist with compliance requirements in the northern and southern construction districts of Arizona.
• Responsible for planning, coordinating work assignments, training, motivating, and evaluating employees on performance of their duties.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Assisted onboarded new employees, including training, mentoring and new hire documentation.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Accomplished multiple tasks within established timeframes.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

• Perform reviews and audits for compliance with Commercially Useful Function (CUF) federal requirements for Professional Services federally funded projects and support activities for CUF on construction federally funded projects
• Conduct desk and field audit reviews and perform interviews
•  Document in writing findings of CUF
• Track data and generate reports
• Develop standard work and process improvement documents including problem solving grids and Kaizen forms
•  Assist with contract administration functions to ensure DBE compliance requirements are met by contractors/consultants
• Draft and develop a variety of documents as directed by BECO Compliance Officer
• Assist in organizing and coordinating meetings
•  Participate in process improvement activities and attend huddle meetings
• Assist in coordinating compliance activities for ADOT OJT Program
• Intake trainee enrollment forms and track contractors compliance with OJT requirements

Coordinate, administer, and supervise monitoring and oversight of the internal DBE Contract Compliance activities for professional services and construction contracts to ensure compliance with ADOT’s FHWA and FAA DBE Program requirements.

• Monitor compliance with any legally mandated requirements/performance measures.
• Perform independent internal audits of healthcare delivery systems.
• Identifies preventative tactics to ensure compliance, participates in cause analysis exercises and recommends improvements to alter negative trends.
• Prepares periodic reports, tracks and trends performance.
• Assemble, prepare and distribute site-level status reporting.
• Participate in root cause analysis efforts.
• Coordination of corrective action plan documentation.
• Coordination of the rebuttal process for disputed findings.
  
• Participate in quality improvement projects, which may include court decree stipulations and DOC contract requirements.
• Assists in policy, procedure, and system development.
  
• Perform follow-up evaluations to determine the effectiveness of actions taken to resolve deficiencies.

• Trained and experienced determine eligibility, enrollment, and program specifications and conducts public education activities to raise awareness about the Marketplace and affordable coverage options.
• Collaborated with city staff and other public agencies and private organizations to achieve in providing access to health coverage for individuals/families.
  
• Responded to consumers' complaints and requests for information and services.
• Cultivated close working relationships with other municipalities and governmental agencies to achieve to ensure that all where offered and enrolled in health coverage through AHCCCS and/or The Marketplace.
  
• Trained, coached and mentored staff to ensure smooth adoption of the Affordable Care Act and AHCCCS programs at different counties and local communities throughout Arizona.
  
• Advocated for consumers with complex cases through the Marketplace and health insurances.
• Made sure to meet CLAS standards by providing information in a manner that is culturally and linguistically appropriate to the needs of the population being served.
• Provided education on health literacy with groups from 5-25 participants by planning, delivering instructional materials and speaking.
• Monitored program effectiveness.
  
• Trained, coached and mentored staff to ensure smooth adoption of new programs.
• Worked with a coalition to developed activities and trainings for staff throughout Arizona.