Crissa Rivers

Managing all aspects of a successful automotive repair business, including operations, customer relations, staff management, financial oversight, and business growth. This role requires a combination of technical expertise, business acumen, and leadership skills to ensure the shop provides high-quality service while maintaining profitability and efficiency.

• Oversee the daily operations of the auto shop, ensuring smooth workflow and efficient service delivery.
• Develop and manage budgets, pricing strategies, and financial planning to maintain profitability.
• Maintain relationships with suppliers and vendors to secure parts, tools, and equipment at competitive prices.
• Handle the financial aspects of the business, including bookkeeping, invoicing, and tax filings.
• Strong verbal and written communication skills to interact with customers and vendors.

Provided essential personal care and support services to elderly individuals, ensuring their physical, emotional, and social well-being in the comfort of their home or a care facility. This role involves assisting with daily activities, providing companionship, and ensuring a safe and supportive environment for seniors.

• Assist with daily living activities (ADLs) such as bathing, dressing, grooming, and toileting.
• Observe and monitor the elderly individual's health condition, reporting any changes to family members or healthcare providers.
• Ensure the living environment is safe and free from hazards, such as removing clutter or ensuring proper lighting.
• Transported individuals to events and activities, medical appointments, and shopping trips.

Responsible for overseeing the preparation and quality of stewards and other staff members. This role involves managing kitchen operations, ensuring the quality of food, leading a team of kitchen staff, and ensuring efficiency in meal preparation. The manager also coordinates inventory, manages food safety standards, and assist with menu planning.

• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.