Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crissandra Evans

Cincinnati

Summary

Dedicated Case Manager with strong background in working with individuals with mental health and AOD diagnosis. Extensively trained in addictive, behavioral psychological issues management cases.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

28
28
years of professional experience

Work History

MPC

Butterfly Support Services
09.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Bus Driver/trainer

Petermann Bus Co
10.2018 - 12.2024
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.

Case Manager/Clinical service provider

Talbert House
10.2011 - 10.2014
  • Compile information and resources for clients to support them in overcoming mental and emotional problems.
  • Worked with 100 + clients in assessing and writing treatment plans and monthly progress notes for each client assigned to caseload.
  • Referred clients to outside social services providers to address psychiatric and personal issues. Completed documentation for all clients attending group sessions.
  • Referred clients to other mental health resources in the community for further services.
  • Referred family members to outside support options to help them cope during times of increased stress.
  • Conducted individual counseling sessions to address physical, mental, social and emotional problems caused by substance abuse. Clients with co-occurring disorders.

HHA/Home Health Aid

Hildabrand Home
08.2011 - 10.2011
  • Meal preparation, minor cleaning of living quarters, washing laundry and mediation reminder.
  • Companion case, 24 hr. monitoring due to fall risk, bathing, clothing and feeding.

HHA/Home Health Aid

Twin Lakes @Montgomery
01.2010 - 01.2011
  • Meal preparation
  • Minor cleaning of living quarters
  • Washing laundry and mediation reminder
  • . Companion case, 24 hr. monitoring due to fall risk, bathing, clothing and feeding

Administration Assistant, Housing Case Manager Lead Childcare Coordinator

First Step Home
04.2005 - 01.2010
  • Compiled statistical information for special reports. Created monthly reports for records, closed terminated records and complied chart audits.

STNA

Dependable Staffing
01.1998 - 01.1999
  • Efficient ability to record important signs that incorporate respiration, body temperature, pulses, and blood pressure.
  • Competent knowledge about infectious disorders and elementary methodologies employed for infection control.
  • Sound understanding about physiological issues, including common disorders and workings of body systems.
  • Ability to observe Privacy/HIPAA regulations along with direct patient care functions.
  • Ability to ensure patient safety and personal hygiene at all times.

Harrison House Nursing Home
01.1997 - 01.1999
  • Maintain records of patient care, condition, progress, and problems in order to report and discuss observations with a nurse.
  • Provide patients with help moving in and out of beds, baths, and wheelchair and with dressing and grooming.
  • Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship.
  • Light cleaning of bed linens, wash and iron patients' laundry, and clean patients' room.
  • Assist with prescribed oral medications under direction of a nurse

Education

Associate of Arts - Criminal Justice

Cincinnati State Technical and Community College
05.2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

MPC

Butterfly Support Services
09.2023 - Current

Bus Driver/trainer

Petermann Bus Co
10.2018 - 12.2024

Case Manager/Clinical service provider

Talbert House
10.2011 - 10.2014

HHA/Home Health Aid

Hildabrand Home
08.2011 - 10.2011

HHA/Home Health Aid

Twin Lakes @Montgomery
01.2010 - 01.2011

Administration Assistant, Housing Case Manager Lead Childcare Coordinator

First Step Home
04.2005 - 01.2010

STNA

Dependable Staffing
01.1998 - 01.1999

Harrison House Nursing Home
01.1997 - 01.1999

Associate of Arts - Criminal Justice

Cincinnati State Technical and Community College