Summary
Overview
Work History
Education
Skills
Timeline
Generic

CRISSENE CARAMOAN

Chula Vista

Summary

Compassionate Director of Nursing dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role. Mature professional with several years of nursing supervisory experience. Exhibits strong knowledge base in federal, state and local guidelines. Proven communication skills and collaborates with team to increase engagement and improve productivity. Seasoned Director of Nursing with comprehensive experience in managing nursing staff, developing patient care protocols, and overseeing medical administration. Strengths include strategic planning, team building, and clinical supervision. Successfully implemented improved nursing procedures that boosted patient satisfaction and care standards in previous role.

Overview

29
29
years of professional experience

Work History

Director of Nursing (Supervising RN III)

Department of Veterans Affairs, Chula Vista Vetera
Chula Vista
03.2020 - 09.2024
  • Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
  • Worked closely with the Administrator in overseeing the daily operation of the facility including staffing, scheduling, budgeting and resource allocation.
  • Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
  • Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
  • Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
  • Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
  • Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
  • Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
  • Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
  • Collaborated with physicians and other healthcare providers to coordinate patient care plans.
  • Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
  • Analyzed trends in patient care activities by reviewing the monthly Quality Measures and the 5-star rating. Identify areas for improvement.
  • Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
  • Maintained accurate records of staff certifications, licensure, continuing education credits.
  • Facilitated communication between departments within the hospital setting to improve efficiency.
  • Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
  • Served as a mentor for new nurses providing support during their transition into the organization.
  • Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
  • Created reports summarizing patient outcomes based on data collected from various sources such as the quality indicators/quality measures and the 5-star rating as well as from the quarterly in-house surveys and audits.
  • Organized educational programs for nurses such as seminars, trainings, workshops.
  • Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
  • Inspected medical equipment regularly to ensure it is functioning properly before use by patients or staff members.
  • Assessed competency of clinical staff to promote quality, continuity, and safety.
  • Implemented changes needed to correct deficiencies found during state and federal inspections.
  • Coordinated medical and health services in compliance with government regulations and policies set by the Department of Veterans Affairs.
  • Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
  • Monitored development, implementation and updates of individualized care plans.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
  • Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
  • Implemented and directed clinical services and operations to deliver competent, quality care.
  • Evaluated staff performance and prepared accurate reports detailing findings.
  • Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
  • Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
  • Conducted recruitment and retention activities to develop highly skilled nursing team.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Explained policies, procedures and services to patients.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Ensured compliance with infection control policies and procedures.
  • Maintained accurate documentation of patient records in accordance with HIPAA regulations.
  • Identified potential safety hazards in the environment or among patients' behaviors.
  • Performed physical examinations and assessments of patients' medical histories.
  • Collaborated with physicians in developing patient-specific treatment plans.
  • Participated in continuing education programs related to nursing practice.
  • Attended continuing education courses to stay up-to-date on current trends in nursing practice.
  • Provided emotional support to families facing difficult decisions about a loved one's care.
  • Advised family members on the best course of action for their loved ones' healthcare needs.
  • Assessed patient health and developed individualized care plans accordingly.
  • Participated in quality improvement initiatives to enhance patient care outcomes.
  • Created, implemented and evaluated patient care plans with medical team.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Educated patients and families on health care needs, conditions, and options.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.

Assistant Director of Nursing

DVA, Chula Veterans Home
Chula Vista
10.2015 - 02.2020
  • Assisted the Director of Nursing in all the responsibilities mentioned in the Director of Nursing experiences.
  • Responsible for all the MDS nurses; made sure all MDS data were accurate, completed, and submitted in a timely manner according to the regulations.
  • Responsible for the RNA programs of all residents; conducted monthly RNA meetings to monitor resident progress.
  • Coordinated care of patients with the interdisciplinary team.

Supervising Registered Nurse I (Unit Manager)

DVA, Chula Vista Veterans Home
Chula Vista
10.2012 - 09.2015
  • In charge of one distinct nursing unit with 60-bed capacity.
  • Conduct weekly interdisciplinary team meetings to discuss patient care.
  • Coordinated with the MDS nurse to make sure all MDS data were accurate and MDSs' are submitted in a timely manner.
  • Did patient care rounds to make sure all residents are in the best of health and safe.
  • Coordinated with the IDT to ensure all resident care plans are completed and updated.
  • Implemented policies and procedures that promote safe work practices among the nursing staff.
  • Developed, implemented and monitored quality assurance standards for patient care.
  • Monitored staffing levels and adjusted as needed based on patient needs.
  • Completed performance appraisals of nursing staff assigned in the unit.
  • Ensured compliance with local, state and federal regulations.
  • Provided clinical supervision and direction to nursing staff. Conducted regular meetings with the nursing staff to discuss progress and identify areas of improvement.
  • Trained nursing staff on patient care and daily tasks. Recruited and hired qualified nursing staff to fill open positions.
  • Created monthly reports for senior RN supervisors.

Unit Charge Nurse

DVA, Chula Vista Veterans Home
Chula Vista
10.2004 - 09.2012
  • Completed admission process of newly admitted residents.
  • Participated in weekly care plan meetings and coordinated plan of care with the members of the interdisciplinary team.
  • Maintained accurate patient record in EHR.
  • Monitored vital signs, ;aboratory results and other medical data to assess patiens' health status.
  • Conducted weekly doctors' visits and discussed resident progress with the doctors and the nurse practitioner.
  • Facilitated communicated between healthcare team members, patients, families and other departments.
  • Served as mentor for newly hired nursing staff.
  • Conducted regular rounds to ensure safety of residents and quality of care delivery.
  • Provided direct nursing care including administering medications, treatments and wound care.
  • Assessed patient needs and developed individualized plans of care.
  • Conducted patient assessments and diagnostic tests to provide physicians with important patient health information.

Director of Nursing

Pleasant Care of San Diego
San Diego
01.2000 - 09.2004
  • In charge of the distinct medicare unit (nursing station 5).
  • Conducted weekly care plan meetings with the members of the IDT.
  • Ensured all MDS assessments are completed and submitted in a timely manner.
  • Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
  • Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
  • Collaborated with physicians and other healthcare providers to coordinate patient care plans.
  • Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
  • Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
  • Monitored development, implementation and updates of individualized care plans.
  • Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Coordinated treatment plans of HMO, Kaiser and medicare residents.
  • Completed MDS assessments and care plans of residents.

Director of Nursing

Arroyo Vista Nursing and Rehab Center
San Diego
06.1997 - 12.1999
  • In addition to all the nursing experiences mentioned above, completed MDS assessments of residents.
  • Worked closely with the Administrator in overseeing the daily operations of the facility including staffing, scheduling, budgeting and resource allocation

RN Charge Nurse/MDS Nurse

Arroyo Vista Nursing Rehab and Nursing Center
San Diego
11.1995 - 05.1997
  • - Same as experiences mentioned above -

Education

Bachelor of Science - Nursing

Saint Louis University
Baguio City, Philippines
04-1981

Master of Arts - MA in Education, Major in Nursing (undergrad)

Saint Louis University
Baguio City, Philippines

Skills

  • Regulatory compliance
  • Patient care coordination
  • Budget management
  • Staff recruitment
  • Electronic health records
  • Quality Assurance
  • Policy Development
  • Conflict Resolution
  • Team Leadership
  • Data Analysis
  • Clinical Supervision
  • Clinical Operations Management
  • Clinical Supervision
  • Effective Multitasking
  • Clinical resources management
  • Verbal and written communication
  • Process improvement
  • Budget planning
  • Strong work ethic
  • Process Improvement
  • Nursing staff Supervision
  • Documentation and reporting
  • team supervision

Timeline

Director of Nursing (Supervising RN III)

Department of Veterans Affairs, Chula Vista Vetera
03.2020 - 09.2024

Assistant Director of Nursing

DVA, Chula Veterans Home
10.2015 - 02.2020

Supervising Registered Nurse I (Unit Manager)

DVA, Chula Vista Veterans Home
10.2012 - 09.2015

Unit Charge Nurse

DVA, Chula Vista Veterans Home
10.2004 - 09.2012

Director of Nursing

Pleasant Care of San Diego
01.2000 - 09.2004

Director of Nursing

Arroyo Vista Nursing and Rehab Center
06.1997 - 12.1999

RN Charge Nurse/MDS Nurse

Arroyo Vista Nursing Rehab and Nursing Center
11.1995 - 05.1997

Bachelor of Science - Nursing

Saint Louis University

Master of Arts - MA in Education, Major in Nursing (undergrad)

Saint Louis University

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CRISSENE CARAMOAN