Crissi Palmer
Jeannette,PA
Summary
Experienced nursing professional providing quality care to patients. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Certified Nursing Assistant
William Penn Care Center
06.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, teeth brushing and all other personal care needs.
- Prevented pressure ulcers through frequent turning, repositioning, and skin assessments.
- Assisted with feeding and monitored intake.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with residents and family members.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Ensured safe resident ambulation and transfers according to their transfer status.
- Documented patient information and care activities in electronic health record.
Manager of Communications & Employee Engagement
Gabriel Brothers, Inc.
02.2022 - 01.2025
- Produced and distributed internal communications for 200+ store locations, 6 distribution centers, and 3 corporate offices.
- Designed branded content and presentations.
- Developed a quarterly business plan outlining goals, plans, and projections.
- Created 2 weekly directives to assist in merchandising strategies and operational objectives.
- Produced and distributed a 10+ page company newsletter to promote recognition.
- Designed SharePoint page layouts and master pages for the company site.
- Drove recognition initiatives to increase employee morale.
- Created and implemented employee engagement activities.
- Planned fundraising events with local organizations using a 10k annual budget.
- Created company wide surveys for data collection and analysis.
Manager, Communications & Customer Service
Gabriel Brothers, Inc.
02.2019 - 02.2022
- Managed communications throughout the company
- Communicated policies and procedures and visual merchandising objectives
- Managed 5+ employees that included a team of Customer Service Ambassadors.
- Created schedules, implemented policies and procedures, and managed daily operations for team members.
- Developed and maintained relationships with customers.
- Actively hired new employees to subside work loads and execute operations at full capacity.
Security Officer
Allied Universal Security Services
01.2016 - 02.2019
- Secured well sites by monitoring 100+ incoming and outgoing visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed reporting efficiently and communicated updates regarding daily operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Participated in safety meetings and mandatory training courses.
Field Intern
Southwestern Energy Company
06.2016 - 08.2016
- Experienced various job duties shadowing company personnel.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Completed industry related projects and tasks independently throughout the internship.
- Researched, collected, and analyzed data from various aspects of operations.
- Prepared project presentations.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
Coordinator
Cam Logistics, LLC
11.2013 - 06.2016
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Created client bills and invoices.
- Directed incoming calls and visitors.
- Managed payroll by tracking employee hours and wages.
- Created templates and spreadsheets for task related efficiency.
- Supervised employees to maintain constant workflow.
Education
Associate of Applied Science - Petroleum Technology
West Virginia Northern Community College
Wheeling, WV05-2020
Associate of Applied Science - Nursing
Westmoreland County Community College
Youngwood, PA12-2027
Skills
- Patient Care
- HIPAA Compliance
- Reliable Team Player
- Mobility Assistance
- Electronic Charting
- Safety Precautions
- Compassionate
- Time Management
- Social Skills
- Leadership
- Active Listening
Certification
- CNA - Certified Nurse Assistant: Pennsylvania Department of Health - Registration Number: 20091346 - Expires: 07/33/2027
Timeline
Certified Nursing Assistant
William Penn Care Center
06.2025 - Current
Manager of Communications & Employee Engagement
Gabriel Brothers, Inc.
02.2022 - 01.2025
Manager, Communications & Customer Service
Gabriel Brothers, Inc.
02.2019 - 02.2022
Field Intern
Southwestern Energy Company
06.2016 - 08.2016
Security Officer
Allied Universal Security Services
01.2016 - 02.2019
Coordinator
Cam Logistics, LLC
11.2013 - 06.2016
Associate of Applied Science - Petroleum Technology
West Virginia Northern Community College
Associate of Applied Science - Nursing
Westmoreland County Community College