Summary
Overview
Work History
Education
Skills
Timeline
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Crissy Gonzalez

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Quality Control Team Lead

Carvana
02.2023 - Current


  • Advised and led process improvement team with deliberation, leadership and strategic planning.
  • Documented nonconforming material and reported to appropriate team leaders for review and assessment.
  • Established performance metrics for the Quality Control team, driving continuous improvement efforts across the department.
  • Created a positive work environment that encouraged open communication among team members, fostering trust and collaboration towards achieving shared goals.
  • Provided constructive feedback to team members on their performance, resulting in improved efficiency and accuracy of their work.
  • Managed a diverse team of Quality Control professionals while maintaining a strong focus on professional development and career growth opportunities.
  • Prioritized tasks effectively within the team based on deadlines and available resources while ensuring timely completion without compromising on quality standards.

Logistics Team Lead

Carvana
12.2021 - 11.2022
  • Analyzed data trends to identify opportunities for process improvement, leading to increased operational efficiency.
  • Implemented safety protocols to reduce workplace accidents, promoting a culture of safety awareness among team members.
  • Implemented a continuous improvement program, encouraging team members to share ideas for optimizing processes.
  • Managed daily truck schedules, prioritizing tasks for timely order fulfillment and customer satisfaction.
  • Established performance metrics for logistics staff, driving accountability and high-performance standards.
  • Coordinated cross-functional teams to address complex delivery challenges, fostering strong working relationships across departments.
  • Mentored junior team members in best practices related to logistical planning, execution, and reporting – ultimately contributing to their professional growth within the company.
  • Enhanced team communication, resulting in improved collaboration and faster problem resolution.

Commodity Manager

Mucci Produce
03.2019 - 11.2021
  • Spearheaded efforts to diversify the supplier base, reducing dependency on single-source suppliers for critical commodities.
  • Optimized inventory levels by utilizing advanced analytics and forecasting methods.
  • Played an instrumental role in achieving annual cost reduction targets through focused commodity management strategies.
  • Collaborated with suppliers and internal stakeholders to accomplish and outperform objectives.
  • Managed a diverse portfolio of commodities, ensuring timely procurement and delivery to production facilities.
  • Increased supply chain efficiency by implementing strategic sourcing and procurement processes.
  • Verified deliveries and resolved discrepancies between order and shipment.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.

Quality Control Supervisor

Pure Flavor Farms
05.2009 - 04.2019
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
  • Streamlined production efficiency by optimizing quality control procedures for maximum output.
  • Enhanced product quality by implementing rigorous inspection processes and protocols.
  • Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
  • Identified areas of improvement, implementing necessary changes to enhance overall product quality.
  • Improved supplier relationships through consistent communication and feedback on product specifications.
  • Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
  • Implemented corrective actions in response to identified deficiencies, preventing recurring issues and maintaining high-quality standards.
  • Developed comprehensive training materials to ensure consistent performance among team members.
  • Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
  • Advocated for a culture of continuous improvement within the organization by sharing best practices and promoting open dialogue among team members about potential enhancements to current workflows.

Education

Associate of Applied Business - Business AdministrationJu

Career Point College
San Antonio, TX
07.2008

Skills

  • Quality Process Audits
  • Customer Satisfaction
  • Quality Tools
  • Operational Excellence
  • Quality Metrics
  • Documentation Control
  • Standard Work
  • Product Inspection
  • Quality Management
  • Preventive Actions
  • Corrective Actions
  • Team Training
  • Continuous Quality Improvement
  • Performance Evaluations
  • Measurement Systems
  • 5S
  • Control Charts
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Team Collaboration
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Written Communication
  • Quality SOPs Development

Timeline

Quality Control Team Lead

Carvana
02.2023 - Current

Logistics Team Lead

Carvana
12.2021 - 11.2022

Commodity Manager

Mucci Produce
03.2019 - 11.2021

Quality Control Supervisor

Pure Flavor Farms
05.2009 - 04.2019

Associate of Applied Business - Business AdministrationJu

Career Point College

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Crissy Gonzalez