Crista Flora
Aviation Operations Specialist
Greenwood,IN
Summary
Member of the United States Army. Looking to put my knowledge and skills into a career within my field so I can continue to work hard and learn. My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Aviation Operations Specialist
U.S Army
Indianapolis, IN
09.2022 - Current
- Posted and interpreted weather reports and decoded sequence reports.
- Transmitted flight plans and arrival reports to flight and air traffic control centers.
- Created and implemented filing and organization practices for documents, reports and calendars.
- Maximized efficiency by training new employees on company procedures and best practices.
- Processed local and cross-country flight clearances and checked accuracy of flight plans.
- Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Prepared daily flight plans and coordinated with other agencies for seamless operations.
- Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
- Established and maintained communication with air traffic control and other airfield personnel as required.
Shift Manager
McDonald's
Greenwood, IN
06.2020 - 09.2022
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Exercised composure under pressure and in escalated customer service scenarios.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw loading and unloading of packages in warehouse.
- Implemented policies and standard operating procedures for continuous improvement.
Childcare Volunteer Teacher
Life Change Church
Greenwood, IN
10.2017 - 05.2021
- Served as positive role model, promoting healthy interpersonal behaviors.
- Watched and redirected inappropriate student behavior.
- Sparked imagination by helping children discover new things each day.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Education
Diploma - High School
Center Grove High School
Greenwood, IN 08.2018 - 05.2022
Bachelor Of Aviation - Aviation Management And Operations
Indiana University - Purdue University Indianapolis
Indianapolis, IN 11.2023 - Current
Skills
Ground crew coordination
undefinedTimeline
Bachelor Of Aviation - Aviation Management And Operations
Indiana University - Purdue University Indianapolis
11.2023 - Current
Aviation Operations Specialist
U.S Army
09.2022 - Current
Shift Manager
McDonald's
06.2020 - 09.2022
Diploma - High School
Center Grove High School
08.2018 - 05.2022
Childcare Volunteer Teacher
Life Change Church
10.2017 - 05.2021
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