Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Crista Ramirez

El Paso,TX

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

6
6
years of professional experience

Work History

Receptionist

Ambrosio Guillen Texas State Veterans Home
12.2024 - Current
  • Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answer phone promptly and direct incoming calls to correct offices.
  • Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handle sensitive information with discretion while maintaining strict confidentiality standards.

Receptionist / Assistant Business Office Manager

Patriot Rehab and Wellness Center
06.2022 - 08.2024
  • Resolved customer problems and complaints.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted MDS Nurse with Clinical Uploads for insurance companies to ensure authorization.

Receptionist

Los Arcos Del Norte
12.2019 - 06.2022
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Andress High School
El Paso, TX

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • File management
  • Mail handling
  • Document management
  • Professional demeanor

Languages

Spanish

Timeline

Receptionist

Ambrosio Guillen Texas State Veterans Home
12.2024 - Current

Receptionist / Assistant Business Office Manager

Patriot Rehab and Wellness Center
06.2022 - 08.2024

Receptionist

Los Arcos Del Norte
12.2019 - 06.2022

Andress High School

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Crista Ramirez