Crista Testa

• Check builders' sites for new jobs and schedule changes
• Enter new jobs into Timberline (Sage) and then add them to scheduling calendar
• Purchase material & equipment for jobs
• Work directly with single family operations manager, project manager and vendors
• Pull permits on counties websites for jobs that need it
• Invoice all jobs and handle all account receivables
• Help with service/warranty department as needed
• Help train new employees

• Answer incoming calls to schedule service calls for residential or commercial customers
• Help customers with questions about their equipment or questions about their service
• Answer emails from commercial customers in regards to their account
• Dispatch calls to technicians
• Help with providing technicians with purchase orders for material and equipment
• Purchase material from part houses for jobs
• Help train new employees
• Helped with entering employees time entries for payroll
• Answer requests that are entered through website

• Supervise account specialists while auditing their performance to ensure the customer needs are being achieved
• Perform billing on the 1st and 15th of the month depending on the customer's contract
• Enter orders and receipts into WMS and Maves
• Perform cycle counts physically and in WMS
• Adjust product in/out and do stock moves in WMS
• Screen, interview, and hire candidates for new positions; perform reviews on current employees
• Update and approve employees clock in/outs
• Schedule appointments, check drivers in, and perform a 7 point inspection on incoming containers
• Set up employee email addresses
• Troubleshoot problems with computers
• Answer and route calls as needed
• Work directly with customers, as well as upper management.

Review and enter revenue into excel spreadsheets

• Accumulate documents from account specialists and warehouse associates
• Complete monthly recaps and distribute documents in timely manner
• Set up and use new database for revenue
• Interview, test, and hire temporary associates for warehouse positions
• Oversee and record temporary/regular associates hours in warehouse
• Work closely with temporary agencies.

• Greet and seat customers, answer phones, take orders and also help prepare them for carryout
• Take orders for customers that are dining in and serve them
• Count the cash drawer at the end of my shift
• Also help where else needed.

• Assist patient with physical and occupational therapy on daily basis
• Assist patient with care-giving needs such as: prepare meals, getting dressed, managing medication intake and doing other needs patient cannot do on their own.

• Inspect car parts, allocate orders, make labels for parts
• Pick, pack and ship orders to customers
• Process, finalize and ship orders through UPS, FedEx, DHL, and LTL carriers
• Perform stock moving parts, consolidate and put products on hold in system
• Deal with scrapping parts that are no longer good
• Perform labeling projects
• Set up, produce and write up product orders
• In the supervisor's absence I set up pre-shift meetings and managed a crew of about 30 associates
• I worked directly with customers, as well as upper management

• Greet and seat customers
• Answer phones, take orders and prepare them for carryout
• Help servers deliver food to tables
• Count cash drawer at end of shift
• Also help where else needed