Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Cristain. Lores-Veliz

Fort Lauderdale,FL

Summary

I am passionate about pursuing a career in psychology, with a strong desire to support and empower individuals on their mental health journeys. My background includes valuable experience working in a school office, where I honed my organizational and interpersonal skills. In this role, I managed administrative tasks, assisted students and parents, and maintained a welcoming environment. I also have experience in the hospitality industry, having worked at Kung Fu Tea, where I developed my communication skills and ability to thrive in a fast-paced environment. Interacting with customers taught me the importance of empathy and active listening. My diverse work experience in both educational and hospitality settings has prepared me to pursue a career in psychology, where I hope to make a positive impact on individuals, and contribute to their overall well-being.

Work History

Cashier

Kung Fu Tea
Fort Lauderdale, FL
09.2024 - 10.2024

- Customer Service: Greet customers warmly, take their orders, and answer any questions they may have about the menu.
- Order Processing: Efficiently process customer orders, including handling payments via cash, credit card, or other methods.
- Beverage Preparation: Assist in preparing and serving a variety of bubble tea drinks and other menu items, according to company standards.
- Maintaining Cleanliness: Keep the cashier area clean and organized, including sanitizing surfaces, counters, and equipment.
- Stocking Supplies: Ensure that supplies, such as cups, straws, and ingredients, are stocked and readily available.
- Upselling: Recommend additional menu items or promotions to customers to enhance their experience and increase sales.
- Handling Complaints: Address and resolve customer complaints professionally and efficiently.
- Team Collaboration: Work closely with other team members to ensure a smooth and efficient workflow during busy periods.
- Cash Management: Count and balance the cash drawer at the beginning and end of each shift, ensuring accurate cash handling.

School Clerk

Summer Youth Employment Program
Fort Lauderdale, FL
06.2024 - 08.2024

- Efficiently managed inventory and coordinated shipments, ensuring timely delivery of supplies and equipment.

- Meticulously organized and maintained files, and facilitated equipment distribution to teachers and staff.


- Systematically arranged library books and supported janitorial staff by moving and organizing items to streamline the cleaning process, contributing to a well-maintained and orderly school environment.


- Directed visitors to appropriate personnel in the front office, discussed files and dates for various events, and managed phone calls, transferring them to the correct employees.

Education

High School Diploma -

Stranahan High School
Fort Lauderdale, FL
06-2024

Skills

  • Policy enforcement
  • Filing system maintenance
  • Recordkeeping skills
  • Professional telephone etiquette
  • Superb clerical skills
  • Student Registration
  • POS systems
  • Order taking

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Cashier

Kung Fu Tea
09.2024 - 10.2024

School Clerk

Summer Youth Employment Program
06.2024 - 08.2024

High School Diploma -

Stranahan High School
Cristain. Lores-Veliz