Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cristal Belen Henriquez

New Haven

Summary

Dynamic operations leader with a proven track record at Amazon, excelling in employee supervision and safety compliance. Skilled in training and mentoring staff, fostering a culture of accountability. Achieved significant improvements in performance and service quality while maintaining high standards of health and safety. Committed to enhancing operational efficiency and team collaboration.

Experienced with overseeing operational workflows and improving efficiency. Utilizes strategic planning to address operational challenges effectively. Knowledge of team leadership and process optimization to support organizational success.

Diligent [Desired Position] with robust background in managing daily operations and enhancing process efficiencies. Proven track record in optimizing team performance and coordinating cross-functional efforts to meet organizational goals. Demonstrated expertise in problem-solving and strategic planning.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager of Operations

Amazon
08.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.

Safety Coordinator

Amazon
02.2022 - 11.2022
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Recognized, documented, and advised on removal of hazards.
  • Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
  • Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.

Housekeeper

Red Roof Inn Hotel
03.2020 - 08.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Verified cleanliness and organization of storage areas and carts.

Education

Associate of Science - International Relations

Middlesex County College
Edison, NJ
06-2027

High School Diploma -

Carteret High School
Carteret, NJ
06-2021

Skills

  • Training and mentoring
  • Employee supervision
  • Scheduling coordination
  • Performance analysis
  • Staff training and development
  • Housekeeping
  • Health and safety compliance
  • Hospitality background
  • Excellent oral and written communication
  • Recordkeeping skills
  • Accident prevention

Certification

  • First Aid Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Safety Coordinator

Amazon
02.2022 - 11.2022

Assistant Manager of Operations

Amazon
08.2021 - Current

Housekeeper

Red Roof Inn Hotel
03.2020 - 08.2021

Associate of Science - International Relations

Middlesex County College

High School Diploma -

Carteret High School

Similar Profiles

CREATE PROFILE
Cristal Belen Henriquez