Cristal Benitez
Miami,Fl
Summary
Experienced bartender with a strong focus on detail and a customer-oriented approach. Over 10 years in the industry, honed skills in taking orders and interacting with customers in a fast-paced and unpredictable restaurant environment. Confident and proficient team player excelling in problem-solving, decision-making, and communication. Energy, determination, and innovative problem-solving abilities make a critical thinker and skilled multitasker.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Bartender
La Cabrera
12.2024 - 04.2025
- Mixing beverages to meet customer preferences and requests.
- Skilled in creating diverse beverages with flair and precision.
- Stay guest focused and nurture an excellent guest experience
- Manage liquor inventory weekly to update owner of low products
- Create cocktail specials that compliment chef’s seasonal menu
- Maintained bar inventory at optimal levels.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Worked with management to develop attractive promotions for special events and holidays, increasing customer visits.
Bartender
Batch Gastropub
03.2023 - 12.2024
- Stay updated on current food and beverage deals.
- Created a variety of cocktails and mixed drinks.
- Suggested beverages to guests according to their preferences.
- Formulate special cocktails for each day.
- Upheld standards of hygiene and readiness through thorough cleaning.
- Executed consistent handling of cash drops across all bartending stations.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Flanigan’s
05.2020 - 03.2023
- Highlighted daily specials to guests upon greeting.
- Executed company’s established service procedures consistently with every guest.
- Provided personalized beverage recommendations aligned with individual taste profiles.
- Mixed cocktails at the service bar for table guests.
- Deep cleaned well used, wiped bottles down and bleached tap drain after shift
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Bartender & Lead Server
Glass & Vine
05.2017 - 03.2020
- Stayed informed on unique culinary and beverage offerings.
- Executed standard service procedures for each party.
- Addressed dietary restrictions by offering tailored recommendations.
- Supported team by running food and beverages to customers.
- Ensured cleanliness of glassware and set up roll-ups pre-, during, post-service.
- Supported management in handling comps and voiding transactions during service periods.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Marlin’s Ball Park
03.2013 - 06.2019
- Delivered timely, efficient, and courteous service consistently.
- Maintained accurate cash register balances.
- Skilfully crafted diverse cocktails from simple to complex.
- Regularly upheld hygiene standards at workstations.
- Efficiently computed and issued correct change.
- Performed accurate inspection and verification of stock levels during opening and closing shifts.
- Oversaw daily cash handling operations for every bartender.
Head Bartender
Las Rosas
11.2016 - 05.2017
- Organized necessary supplies and equipment for bartenders.
- Ensured availability of fruit for cocktail preparation.
- Replenished stock of beer and refreshments in refrigerators regularly.
- Supplied management with images for daily specials.
- Crafted original cocktails to feature daily.
- Ensured consistent accuracy of cash register.
- Crafted custom cocktails to satisfy unique requests.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Education
Bartending - undefined
Elite Bartending
01.2013
High School - undefined
Miami Sunset Senior High
01.2009
Skills
- Suggestive selling
- Staff management
- Inventory
- Expert mixology
- Menu development
- Inventory control
- Cocktail list development
- Beer tasting
- Safe food handling procedures
- Customer service expertise
- Engaging personality
- Classic cocktails
- New hire training
- Highly reliable
- Hospitality service expertise
- Sales expertise
- Changing beer kegs
- Cash register operation
- Service-oriented mindset
- Responsible alcohol service
- Point of sale systems
- Fast learner
- Engaging customers
- Employee coaching
- Food handling certification
Certification
BarSmarts Certified
Timeline
Lead Bartender
La Cabrera
12.2024 - 04.2025
Bartender
Batch Gastropub
03.2023 - 12.2024
Bartender
Flanigan’s
05.2020 - 03.2023
Head Bartender & Lead Server
Glass & Vine
05.2017 - 03.2020
Head Bartender
Las Rosas
11.2016 - 05.2017
Bartender
Marlin’s Ball Park
03.2013 - 06.2019
Bartending - undefined
Elite Bartending
High School - undefined
Miami Sunset Senior High
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