Cristal Inoa
Providence,RI
Summary
Dynamic Sales Associate with proven expertise at 5 Below, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving while fostering teamwork to drive sales and improve overall performance. Reliable and goal-oriented professional dedicated to achieving results.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in any role.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
5 Below
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate of Arts - Fashion Design
Community College of Rhode Island
Warwick, RI06-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Fashion
- Drawing and Painting
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Dancing
- Regularly practice mindfulness and meditation for overall wellness
- Blogging/Vlogging
- Reading
- Knitting and Crocheting
- Fashion and Style
- Personal Development and Self-Improvement
Timeline
Sales Associate
5 Below
08.2023 - Current
Associate of Arts - Fashion Design
Community College of Rhode Island
Similar Profiles
Christian De LimaChristian De Lima
Sales Associate at 5 BelowSales Associate at 5 Below
Jenesis JohnstonJenesis Johnston
Shift Manager/Key Holder at 5 BelowShift Manager/Key Holder at 5 Below
Anna LurryAnna Lurry
Retail Worker at 5 BelowRetail Worker at 5 Below
Annamaria HallAnnamaria Hall
Cashier at 5 BelowCashier at 5 Below
Angela MoralesAngela Morales
Human Resources Coordinator at Care New EnglandHuman Resources Coordinator at Care New England