Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristal Lopez

Raleigh,NC

Summary

Dynamic and results-driven professional with a proven track record in client relations, recruitment, and customer service. Skilled at networking, sourcing, relationship building, and recruiting top talent. Adept at delivering high-quality service, quickly memorizing menus and procedures, and maintaining strong client connections in fast-paced environments. Bilingual in English and Spanish.

Overview

14
14
years of professional experience

Work History

Bar Manager

Cuya Kitchen
09.2024 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.

Compliance Coordinator

Pye-Barker Fire and Safety
06.2024 - 01.2025
    • Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
    • Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
    • Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
    • Streamlined processes for increased efficiency in monitoring and reporting compliance activities.
    • Verified accuracy of billing data and corrected discrepancies.
    • Executed billing tasks and recorded information in company databases.
    • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
    • Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.

Business Development Representative

North State Consulting
01.2022 - 06.2023
  • - Developed targeted prospect lists in collaboration with the team, driving strategic business growth.
  • - Generated a robust sales pipeline through targeted prospecting and engagement initiatives.
  • - Cultivated relationships with prospects, assessing needs through cold calling, emailing, and networking.
  • - Presented tailored solutions to clients, fostering long-term partnerships.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Managed needs of more than 30 customers at once using strong prioritization and multitasking abilities.

Recruiter

Cross Country Healthcare
01.2020 - 01.2021
  • - Managed the full recruitment cycle, from sourcing to onboarding, for diverse roles.
  • - Implemented effective recruitment strategies, leveraging technology and data to identify top candidates.
  • - Enhanced candidate experience through clear communication and support throughout the hiring process.
  • - Conducted comprehensive background checks and presented detailed employment offers.
  • - Maintained accurate records and developed reports using Word, Excel, and Outlook.

Hostess/Cashier/Waitress

Mi Cabana
01.2017 - 01.2019
  • - Delivered exceptional customer service in a high-volume restaurant environment.
  • - Provided personalized recommendations and ensured efficient order processing.
  • - Maintained guest satisfaction by promptly addressing concerns and requests.
  • - Supported team members and contributed to smooth restaurant operations.

Hostess/Cashier/Waitress

Denny's
01.2011 - 01.2012
  • - Created a welcoming atmosphere and ensured customer satisfaction.
  • - Assisted guests with menu selections and processed orders accurately.
  • - Maintained cleanliness and organization within the dining area.
  • - Collaborated with team members to optimize service quality.

Education

Associate in Accounting - Accounting And Finance

Wake Tech Community College
Wake, NC
05-2026

GED -

Coastal Carolina Community College
Jacksonville, NC
01.2019

Skills

  • - Client relationship management
  • - Talent sourcing and recruitment
  • - Networking and pipeline development
  • - Conflict resolution and problem solving
  • - Proficient in Microsoft Word, Excel, and Outlook
  • Fluent in Spanish and English
  • - Customer service excellence
  • - Team collaboration and support
  • - Organizational and time management
  • - Dependable and detail-oriented
  • Team leadership
  • Regulatory compliance
  • Organizational growth

Languages

Spanish
Native or Bilingual

Timeline

Bar Manager

Cuya Kitchen
09.2024 - Current

Compliance Coordinator

Pye-Barker Fire and Safety
06.2024 - 01.2025

Business Development Representative

North State Consulting
01.2022 - 06.2023

Recruiter

Cross Country Healthcare
01.2020 - 01.2021

Hostess/Cashier/Waitress

Mi Cabana
01.2017 - 01.2019

Hostess/Cashier/Waitress

Denny's
01.2011 - 01.2012

Associate in Accounting - Accounting And Finance

Wake Tech Community College

GED -

Coastal Carolina Community College