Cristal Lozoya
Summary
Diligent Front Desk Coordinator with strong administrative skills and a commitment to patient care. Proficient in Eaglesoft, I effectively managed schedules and built rapport, enhancing patient retention through excellent communication. Bilingual in English and Spanish, I ensure seamless interactions and efficient operations in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Front Desk Coordinator
Dr. Pranati Chokshi D.M.D
09.2023 - 04.2025
- Greeted patients upon arrival, offered assistance, and answered questions to build rapport.
- Updated patient information accurately and efficiently, ensuring data within the system.
- Read and responded to emails, answered telephone calls on high volume multi-line phone system.
- Collected patient copays, previous balances, and posted payments.
- Scheduled and managed appointments.
- Followed up with patients who had pending treatment and pre authorizations.
Dental Assistant
Dr. Leonides Sandoval, DDS
08.2020 - 09.2023
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor. Delivering compassionate and professional care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Exposed, developed and mounted dental x-rays.
Education
Associate of Science - Dental Hygiene
Valencia College
Orlando, FL04-2028
Skills
- Administrative skills
- Listening skills
- Effective planning
- Schedule management
- End-of-day reporting
- Clerical duties
- Proficiency in Eaglesoft
- Fluent in English and Spanish
Timeline
Front Desk Coordinator
Dr. Pranati Chokshi D.M.D
09.2023 - 04.2025
Dental Assistant
Dr. Leonides Sandoval, DDS
08.2020 - 09.2023
Associate of Science - Dental Hygiene
Valencia College
Similar Profiles
Jennifer ZychJennifer Zych
Dental Hygienist at Dr. Ann Mooney, D.M.D., Dr. Shelly McAvoyDental Hygienist at Dr. Ann Mooney, D.M.D., Dr. Shelly McAvoy
Kelli ArguellesKelli Arguelles
Insurance Verification Specialist at Dr Robert Fattouch D.M.D.Insurance Verification Specialist at Dr Robert Fattouch D.M.D.
Mansi DoshiMansi Doshi
Audit Manager at Chokshi & Chokshi LLPAudit Manager at Chokshi & Chokshi LLP
Paula GauthierPaula Gauthier
New Patient Coordinator/Lead Front Desk Coordinator at Holliston Complete DentistryNew Patient Coordinator/Lead Front Desk Coordinator at Holliston Complete Dentistry
DESTINEE JOHNSONDESTINEE JOHNSON
Treatment Coordinator/ Front Desk Coordinator at Baptiste OrthodonticsTreatment Coordinator/ Front Desk Coordinator at Baptiste Orthodontics