Cristal Turrado Martinez
King City,CA
Summary
Driven by a commitment to excellence, I leveraged my cleaning and sanitizing expertise own my own with personal years of experience of enhance facility cleanliness, achieving a notable increase in customer satisfaction. My adeptness in strategic planning and exceptional customer service skills have consistently contributed to my employers' success, demonstrating my ability to work independently and deliver results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Custodian
Charitar Realty
10.2023 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
Volunteer
Mee Memorial Hospital
01.2014 - 12.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
CNA
Private Care
03.2023 - 07.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Administered prescribed medications, ensuring adherence to safety protocols.
Seasonal Role Player
Valbin Corporation
06.2022 - 06.2023
- Navigated sensitive topics professionally through empathetic portrayal of characters, fostering open dialogue among participants.
- Exhibited flexibility when faced with unexpected challenges or changes within scenarios, demonstrating adaptability under pressure.
- Utilized excellent listening skills during simulations to respond appropriately while staying true to assigned character personas.
- Ensured participant safety by maintaining awareness of physical boundaries during emotionally intense role-playing activities.
- Supported diverse soldiers across various industries by seamlessly transitioning between numerous roles and settings as needed.
Janitorial Worker
Pacific Valley Bank
03.2021 - 06.2023
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Sanitized break area kitchen counters, tables and sinks.
- Dusted surfaces, ledges, fixtures and furniture.
CNA
Private Care
12.2021 - 03.2022
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with meal prepping as well as cooking, based on individual needs.
Security Officer
Allied Universal Security Services
05.2021 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Janitorial Lead
Department of Motor Vehicles
11.2020 - 04.2021
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Managed budgets effectively by monitoring expenses closely and identifying opportunities for cost savings.
- Implemented efficient waste disposal systems, contributing to a cleaner facility overall.
Sales Advocate
Cricket Wireless
07.2018 - 06.2019
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed and implemented sales strategies to increase revenue.
- Retained loyal clientele by providing exceptional post-sale support, ensuring continued satisfaction with purchases.
- Optimized inventory management processes by accurately tracking stock levels and placing timely orders as necessary.
- Collaborated with team members to achieve collective sales goals, fostering a supportive environment for success.
- Maintained extensive knowledge of products and services to better assist customers in their purchasing decisions.
Volunteer
Clark Storage
02.2016 - 01.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed all tasks in compliance with company policies and procedures.
Education
High School Diploma -
King City High School
King City, CA06.2016
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Customer Satisfaction
- Administrative Support
- Database entry
- Document Management
- Database Management
- Mail Sorting
- Multitasking
- Strategic Planning
Certification
- CNA - Certified Nurse Assistant - 1 year
- Guard card License - 1 year
Languages
Spanish
Native or Bilingual
Timeline
Custodian
Charitar Realty
10.2023 - Current
CNA
Private Care
03.2023 - 07.2023
Seasonal Role Player
Valbin Corporation
06.2022 - 06.2023
CNA
Private Care
12.2021 - 03.2022
Security Officer
Allied Universal Security Services
05.2021 - 12.2021
Janitorial Worker
Pacific Valley Bank
03.2021 - 06.2023
Janitorial Lead
Department of Motor Vehicles
11.2020 - 04.2021
Sales Advocate
Cricket Wireless
07.2018 - 06.2019
Volunteer
Clark Storage
02.2016 - 01.2019
Volunteer
Mee Memorial Hospital
01.2014 - 12.2023
High School Diploma -
King City High School
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