Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristal Melendez

Carteret,NJ

Summary

Conscientious Unit Manager proudly offering over 14 years of vast experience managing healthcare facilities and strong knowledge of medical procedures. Substantial experience managing medical databases. Organized, outgoing and energetic with excellent verbal and written communication skills and temporary filling in for supervising positon when supervisor not available.

Overview

13
13
years of professional experience

Work History

Unit Manager on Long Term Psych Unit.

Alameda Center
02.2011 - Current
  • Enhanced patient care by implementing efficient unit management processes and coordinating interdisciplinary teams.
  • Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
  • Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
  • Reduced medication errors by diligently overseeing the administration of medications to patients.
  • Completion of Quarterly assessments and monthly Psych summaries
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
  • Facilitated interdepartmental collaboration through effective communication and coordination of patient care plans.
  • Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
  • Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
  • Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
  • Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
  • Protected patients and employees by developing and interpreting infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
  • Maintained adequate stock of medications, supplies and equipment to meet patient needs.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Education

LPN - Nursing

Lincoln Technical Institute - Edison
Iselin, NJ
06.2010

High School Diploma -

Carteret High School
Carteret, NJ
06.2009

Skills

  • Supply Management
  • Medication monitoring
  • Staff Scheduling
  • Safety enforcement
  • Policy Implementation
  • Documentation Review
  • Assignment Delegation
  • Report Preparation
  • Records Management
  • Healthcare facility management
  • Pain Control
  • Staff Training
  • Policy Development
  • Behavioral Management
  • Infection Control
  • Employee Supervision
  • Critical Thinking
  • Process Implementation
  • Risk Management
  • Attention to Detail
  • Facility Oversight
  • Inventory and restocking
  • Active Listening
  • Medical clinical procedures
  • Heartsaver CPR AED
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Patient Education
  • HIPAA Guidelines

Languages

Spanish
Professional Working

Timeline

Unit Manager on Long Term Psych Unit.

Alameda Center
02.2011 - Current

LPN - Nursing

Lincoln Technical Institute - Edison

High School Diploma -

Carteret High School

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Cristal Melendez