Cristal Navarrete-Hernandez
Indio,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Home Decore Store Associate
Lowe's
07.2023 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Used measuring tapes, calipers and handheld power tools to complete installation according to correct specifications.
- Assisted with post-construction cleanup and maintenance.
- Inspected completed projects to meet customer expectations.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Cutting Blinds
- Creating estaminets on blinds
- offered coverage to relieve staff during breaks
- Bring down top stock with Ballymore tool
- Break down boxes for garbage and recycling
Cashier
Famiy Dollar
03.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price, or inventory control numbers.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
Cashier
Mcdonals
08.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Trained newly hired employees on routine tasks and customer service.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
Bachelor of Arts - Psychology
California State University-San Bernardino
Palm Desert, CA05.2026
High School Diploma -
Shadow Hills High School
Indio, CA05.2022
Skills
- Customer Service
- Payment Processing
- Product Display
- Organization
- Team Collaboration
- Customer Assistance
- Cash Handling
- Retail Merchandising
Languages
Spanish
Native or Bilingual
Timeline
Home Decore Store Associate
Lowe's
07.2023 - Current
Cashier
Famiy Dollar
03.2022 - 06.2023
Cashier
Mcdonals
08.2021 - 02.2022
Bachelor of Arts - Psychology
California State University-San Bernardino
High School Diploma -
Shadow Hills High School
Similar Profiles
NATHAN MUAMBANATHAN MUAMBA
Department Manager at Lowe'sDepartment Manager at Lowe's
Donald BakerDonald Baker
Lead Stocker and Reciever at Lowe'sLead Stocker and Reciever at Lowe's
Peter LeccesePeter Leccese
Sales Associate at Lowe'sSales Associate at Lowe's
Nathaniel OrozcoNathaniel Orozco
Overnight Operations Supervisor at Lowe'sOvernight Operations Supervisor at Lowe's
Renne GuillenRenne Guillen
Construction Supervisor at Michael Cagle ConstructionConstruction Supervisor at Michael Cagle Construction