Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Managed daily operations of a retail store, including staff supervision, sales performance, make schedules and customer service. Oversaw inventory, budget management, and visual merchandising while ensuring compliance with company policies. Developed strategies to exceed sales goals and improve efficiency.
Supported the Restaurant Manager in daily operations, including staff supervision, shift scheduling, and ensuring exceptional customer service. Monitored food quality, managed inventory, and assisted in meeting sales targets. Handled customer concerns and ensured compliance with health, safety, and hygiene standards. Stepped in for the manager to maintain smooth restaurant operations.
Supported the Store Manager in overseeing daily operations, managing staff, and ensuring excellent customer service. Assisted in achieving sales targets, maintaining inventory, and implementing company policies. Took charge during the manager’s absence, ensuring seamless operations and team productivity.
Provided excellent customer service by welcoming guests, taking orders, and ensuring accurate and timely delivery of food. Resolved customer inquiries professionally to enhance their dining experience. Maintained a clean and organized work environment while adhering to health and safety standards. Supported the team during peak hours by assisting with additional tasks, such as seating arrangements and payment processing.
Store and restaurant manager with over 5 years of experience in customer service, team supervision, and operational optimization Skilled in inventory management, sales control, and conflict resolution to ensure an exceptional shopping and service experience Proven ability to lead teams, improve operational efficiency, and achieve business goals Passionate about delivering quality service and motivating staff to maximize performance Seeking an opportunity to apply my leadership and management skills in a dynamic and growing environment