Cristal Reyes
Chicago,IL
Summary
People-centered and bilingual professional with a background in education, early childhood care, and customer service. Known for bringing warmth, clarity, and problem-solving skills to every environment—whether managing classroom routines or navigating fast-paced, high-pressure service roles. Experienced in supporting diverse communities with empathy and strong communication, both in English and Spanish. Grounded, dependable, and unafraid to take initiative, with a proven ability to build trust quickly and respond thoughtfully to individual needs. Excels in roles that require emotional intelligence, organization, and a steady presence.
Overview
8
8
years of professional experience
Work History
Assistant Guide
Guidepost Montessori
05.2024 - Current
- Assist lead guides in implementing Montessori activities that support toddlers' and infants' language, cognitive, and social growth.
- Prepare and maintain a safe, engaging, and developmentally appropriate classroom environment.
- Observe and document child progress, contributing to individualized development plans and parent communication.
- Facilitate practical life activities to promote independence and fine motor skills.
Research Assistant
Milwaukee Roots Project
01.2024 - 05.2024
- Conducted thorough independent research on Milwaukee's queer history, utilizing diverse sources including books, websites, and supervisor correspondence.
- Created informative pages for multiple historic sites, earmarked for integration into an interactive map platform.
- Enriched storytelling by sourcing and integrating relevant videos and documents.
- Developed a captivating walking tour highlighting Milwaukee's LGBTQ+ heritage, aimed at authentically narrating the city's historical narrative.
- Demonstrated dedication to preserving and showcasing the significance of queer history in Milwaukee.
Member
Diversity, Equity and Inclusion Committee
08.2020 - 05.2024
- Integrated diversity and inclusion best practices by advertising campus activities to ensure students were aware of the support on campus.
- Drive the agenda forward to increase dorm engagement and make the dorm the most welcoming for people of all backgrounds.
Barista
Brew Cafe at Marquette
08.2021 - 01.2024
- Prepared coffee, tea, and specialty beverages for customers quickly to ensure their satisfaction.
- Delivered great customer service and helped customers out with dietary restrictions or other concerns brought by customers.
- Maintained a clean and professional environment and appearance to company's standards.
Golf Caddie
Evanston Golf Club
06.2017 - 09.2023
- Maintained a cheerful disposition interacts with client and keeps them focused despite difficulties.
- Helped golfer(s) to navigate the golf course using the fewest strokes possible by offering insight and opinions on how to play game to the best of their ability by giving yardages, reading greens, and knowing wind direction and how much it will affect the shot.
- Responsible for the maintenance of the golf gear and equipment by ensuring cleanliness to the golfers' standards.
Operations Team Lead
Steve & Kate's Camp
06.2023 - 08.2023
- Provided excellent interpersonal skills, maintaining a professional attitude while multitasking and completing tasks assigned.
- Performed daily operational and safety procedures to ensure ultimate safety.
- Identified and responded to camper behavioral issues, and reported concerns to camp leadership.
- Communicated with parents via email, phone, and through in-person interactions regarding campers needs in order to best support their wellbeing.
Student Teacher
Seeds of Health Elementary
01.2023 - 05.2023
- Prepared materials and equipment for classroom activities in an organized manner.
- Used interactive digital media and game development to supplement mini math lessons encouraging student participation.
- Worked with individual students to enhance math comprehension skills through personalized support.
Student Teacher
Bruce Guadalupe Elementary
09.2022 - 12.2022
- Facilitated short and engaging activities for a small group of 5th graders with teacher and student-centered methods in English Language Arts.
- Monitored and provided feedback on student performance through authentic assessments.
Education
Bachelor of Arts - Educational Studies, Spanish
Marquette University
Milwaukee, WI05.2024
Skills
- Language: Fluent in English & Spanish
- Technical Skills: Intermediate in Microsoft Office (Outlook, Excel, Word, Teams) and Google Suite (Docs, Slides, Sheets)
- Cultural awareness
- Exceptional communication
- Team rapport
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Guide
Guidepost Montessori
05.2024 - Current
Research Assistant
Milwaukee Roots Project
01.2024 - 05.2024
Operations Team Lead
Steve & Kate's Camp
06.2023 - 08.2023
Student Teacher
Seeds of Health Elementary
01.2023 - 05.2023
Student Teacher
Bruce Guadalupe Elementary
09.2022 - 12.2022
Barista
Brew Cafe at Marquette
08.2021 - 01.2024
Member
Diversity, Equity and Inclusion Committee
08.2020 - 05.2024
Golf Caddie
Evanston Golf Club
06.2017 - 09.2023
Bachelor of Arts - Educational Studies, Spanish
Marquette University
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