Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristal Richardson

Bronx,New York

Summary

Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.

Overview

11
11
years of professional experience

Work History

Medical Secretary

New York Presbyterian Cornell - Weill Center
New York, New York
04.2021 - Current
  • Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
  • Verified patient demographics and insurance information prior to each visit or procedure.
  • Answered phone calls to provide assistance, information, and medical personnel access.
  • Managed daily calendars for multiple providers, setting up appointments as needed.
  • Conducted follow-up calls to patients for appointment reminders and care instructions.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.

Clerk

NYC Board Of Education
New York, New York
08.2015 - 07.2019
  • Processed incoming mail and distributed documents to appropriate departments efficiently.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

CASHIER

McDonald's Restaurant
New York, New York
06.2014 - 06.2015
  • Answered customer questions and provided store information.
  • Issued receipts, refunds, credits or change due to customers.
  • Helped with purchases and signed customers up for rewards program.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Edward A High School
New York
06-2015

Some College (No Degree) -

Hostos Community College
Bronx, NY

Skills

  • Patient scheduling
  • Insurance verification
  • Electronic health records
  • Medical terminology
  • Appointment management
  • Customer service

Timeline

Medical Secretary

New York Presbyterian Cornell - Weill Center
04.2021 - Current

Clerk

NYC Board Of Education
08.2015 - 07.2019

CASHIER

McDonald's Restaurant
06.2014 - 06.2015

High School Diploma -

Edward A High School

Some College (No Degree) -

Hostos Community College

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