Cristal Rivera

• Performed quality control testing on mammography equipment, ensuring consistent functionality and image quality standards were met.
• Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
• Provided training for new Mammography Technologists joining the team, promoting skill development within the department.
• Collaborated with radiologists to review images and determine the need for additional diagnostic tests or follow-up appointments.

Championed a positive work environment that fostered teamwork, professional growth, and job satisfaction among staff members.

• Improved patient satisfaction scores by addressing concerns promptly and providing compassionate care during procedures.
• Expedited report turnaround times by streamlining communication channels between technologists, radiologists, and referring physicians.
• Trained and supervised new radiologic technologists and technicians.
• Reduced patient wait times by improving appointment scheduling processes and equipment maintenance routines.
• Developed and delivered training programs for students and technologists to educate on best practices for equipment operation, image processing and patient care.

• Improved patient experience by maintaining a compassionate and efficient approach during radiologic procedures.
• Exhibited strong problem-solving skills when faced with challenging cases or equipment malfunctions, resulting in minimal disruptions to workflow.
• Mentored new Radiology Technologists, sharing knowledge and expertise to enhance their professional development within the field.
• Increased diagnostic accuracy with thorough knowledge of imaging protocols and proper positioning techniques.

• Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
• Operated radiologic equipment to produce diagnostic images and films.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Sanitized scanning machines after each patient to prevent spread of germs and illnesses.

• Performed radiographic imaging procedures according to established protocols.
• Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
• Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
• Analyzed problems and worked with teams to develop solutions.

• Maintained clean sales floor and straightened and faced merchandise.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.