Cristal Rodriguez
Chicago,IL
Summary
Proven team player with a track record of enhancing customer satisfaction at McDonald's Restaurant through clear communication and efficient service. Excelled in fast-paced environments, mastering cash handling and safe food handling. Demonstrated exceptional ability to multitask and maintain high standards of cleanliness, contributing significantly to the team's success.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
09.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea and changed out drink station syrups.
Education
High School Diploma -
Thomas Kelly College Prep
4136 South California Ave Chicago Illinois 6063205.2024
Skills
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Verbal and written communication
- Drive-Thru Operations
- Heavy Lifting
- Store Opening and Closing
- Menu Memorization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
McDonald's Restaurant
09.2022 - 12.2023
High School Diploma -
Thomas Kelly College Prep
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