Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristal Urias

Amarillo,United States

Summary

Driven paraprofessional with a proven track record at Amarillo ISD, enhancing classroom management and student safety. Excelled in behavior management and effective communication, significantly supporting special education needs. Demonstrated expertise in both administrative and educational settings, notably improving customer satisfaction and data accuracy at Texas Health & Human Services Commission. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Highly efficient clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Influential clerk with record of success managing administrative challenges and helping great company succeed. Recognized for dynamic work ethic and team player attitude. Personable clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Paraprofessional

Amarillo ISD
08.2022 - 08.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Clerk III

Texas Health & Human Services Commission
06.2014 - 08.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

High School Diploma -

Palo Duro High School
Amarillo, TX
05.2009

Skills

  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • Calm and Patient Demeanor
  • Special Education Support
  • Teacher Support
  • Patient
  • Classroom Organization
  • Classroom support
  • Special Education
  • Teacher Assistance
  • Student Supervision
  • Autism Spectrum Knowledge
  • Telephone Etiquette
  • Customer Satisfaction
  • Filing systems
  • Database entry
  • Prioritization
  • Customer Communication
  • Data Entry
  • Professional and mature
  • Excellent Communication

Languages

Spanish
Native or Bilingual

Timeline

Paraprofessional

Amarillo ISD
08.2022 - 08.2024

Clerk III

Texas Health & Human Services Commission
06.2014 - 08.2022

High School Diploma -

Palo Duro High School
Cristal Urias