Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Cristal A. Ward

Muenster,TX

Summary

People Business Partner with over 20 years of experience in human resources management and organizational development. Proven track record in strategic leadership, decision-making, and problem-solving. Expertise in team management and effective communication, driving organizational success through innovative HR practices.

Overview

27
27
years of professional experience

Work History

People Business Partner

Walmart
Sanger, TX
09.2022 - Current
  • Organized and facilitated team-building activities, including monthly staff meetings.
  • Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
  • Responded promptly to employee inquiries about policies or procedures.
  • Analyzed employee surveys to identify areas of improvement in workforce productivity.
  • Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
  • Conducted recruitment process for new hires, including job postings, interviews and background checks.
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Advised managers on how best to motivate employees and increase their satisfaction levels.
  • Provided guidance on labor law regulations to ensure compliance with applicable laws.
  • Assisted in the development of policies related to human resources management.
  • Ensured compliance with all state and federal employment laws including wage and hour regulations.
  • Reviewed applications for positions within the company according to pre-determined criteria.
  • Monitored attendance records and leave requests for accuracy and completeness.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Provided HR consultation services to leadership and department heads.
  • Helped with employee transfers and referrals.
  • Created and implemented employee retention strategies.

Human Resource Director

Muenster Milling Co.
Muenster, TX
06.2019 - 06.2022
  • Handled employee conflicts efficiently while following all company procedures.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Created and implemented incentive program for hiring and retaining of employees.
  • Administered workers' compensation program covering injured employees.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.4
  • Devised training programs for new and existing employees.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
  • Conducted exit interviews and recorded employee feedback for use in retention strategy development.
  • Answered employee questions regarding health benefits and 401k options.
  • Worked with department managers to assess needs.
  • Complied with local, state and federal laws and established organizational standards.
  • Developed user-friendly employee handbook for easier updating and maintenance.
  • Identified staffing and recruiting needs while applying best practices for talent management.

Human Resource Director

Univesco Inc.
Plano, TX
02.1999 - 06.2019
  • Created and implemented incentive program for hiring and retaining of employees.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Handled employee conflicts efficiently while following all company procedures.
  • Administered workers' compensation program covering injured employees.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Devised training programs for new and existing employees.
  • Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
  • Conducted exit interviews and recorded employee feedback for use in retention strategy development.
  • Brainstormed with other human resource personnel to determine ways to recruit top talent.
  • Answered employee questions regarding health benefits and 401k options.
  • Worked with department managers to assess needs.
  • Complied with local, state and federal laws and established organizational standards.
  • Developed user-friendly employee handbook for easier updating and maintenance.
  • Implemented procedures to improve occupational health and safety.
  • Identified staffing and recruiting needs while applying best practices for talent management.

Education

Bachelor of Science - Human Resource Management

Louisiana State University
Baton Rouge, LA
05-2027

Skills

  • Employee engagement
  • Performance management
  • Conflict resolution
  • HR compliance
  • Team collaboration
  • Organizational skills
  • Administrative management
  • Human resources
  • Human resources management
  • Multitasking Abilities
  • Time management abilities
  • Effective communication
  • Communication
  • Reliability
  • Adaptability and flexibility
  • Business leadership
  • Supply chain management

Accomplishments

  • Associate Engagement Captainship Team

References

References available upon request.

Timeline

People Business Partner

Walmart
09.2022 - Current

Human Resource Director

Muenster Milling Co.
06.2019 - 06.2022

Human Resource Director

Univesco Inc.
02.1999 - 06.2019

Bachelor of Science - Human Resource Management

Louisiana State University