Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristal Martinez Farias

Tustin,CA

Summary

Highly motivated and committed Medical Assistant/Front Office with proven history of superior performance at individual, team and organizational levels. Eager to further expand my knowledge in the medical billing side of the revenue cycle with a desire in payment posting. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

9
9
years of professional experience

Work History

Front Office and Back

Paul M. Mansonhing M.D
05.2021 - Current
  • Verified patient insurance coverage via various web portals and phone for various HMO and PPO payors
  • Explained Explanation of Benefits to patients
  • Collected deductibles and copays to post money to patient accounts.
  • Provided prompt customer support with a professional, friendly, and patient attitude
  • Cross-trained in front-office procedures to back up reception staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Trained 2 new hires on company-specific policies, procedures, and compliance guidelines
  • Submit referrals and lab orders
  • Followed protocols and security measures to maintain and follow HIPPA guidelines

Front Desk Receptionist

K.B Pediatrics
03.2021 - 05.2021
  • Registered new patients and updated existing patient demographics by collecting detailed patient information.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
  • Scheduled appointments
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Cashier

Empanada Man
11.2014 - 06.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked personal identifications during alcohol and tobacco sales.
  • Set up new sales displays each week with fresh merchandise.
  • Learned duties for various positions and provided backup at key times.

Attendance Office Assistant

Attendance Aid- El
09.2016 - 06.2017
  • Copied and filed important documents
  • Sorted and delivered mail, Answered the telephones
  • Organized and managed school records, student documentation and administrative communications.
  • Kept in contact with parents and updated regarding child's progress and attendance.

Child Caretaker

Child Care
06.2014 - 01.2017
  • Supervised children ages 3-10
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Assisted with activities to support curriculum objectives.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Developed age-appropriate activities and crafts to engage children.

Teacher Aid

10.2015 - 01.2016
  • Supervision of Preschool students
  • Assisted the teacher with daily activities
  • Organize activities and curriculum for class.

Front Office Clerk

Front Office Aid, El Toro High School
10.2014 - 06.2015
  • Welcomed visitors by greeting them, in person and over the telephone
  • Checked in visitors and directed them to their destination
  • Answered and transferred calls
  • Sorted and delivered mail
  • Copied and Filed documents.

Education

High School Diploma -

El Toro High School
El Toro, CA

Medical Assistant - Medical

North-West College
Anaheim, CA
05.2021

Skills

  • Organization and Time Management
  • Communication
  • Problem Solving
  • Teamwork
  • Customer Service
  • Patience
  • Flexibility
  • Creativity
  • Data Entry (40WPM)
  • Fluency in Spanish
  • Attention to Detail

Timeline

Front Office and Back

Paul M. Mansonhing M.D
05.2021 - Current

Front Desk Receptionist

K.B Pediatrics
03.2021 - 05.2021

Attendance Office Assistant

Attendance Aid- El
09.2016 - 06.2017

Teacher Aid

10.2015 - 01.2016

Cashier

Empanada Man
11.2014 - 06.2020

Front Office Clerk

Front Office Aid, El Toro High School
10.2014 - 06.2015

Child Caretaker

Child Care
06.2014 - 01.2017

High School Diploma -

El Toro High School

Medical Assistant - Medical

North-West College

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Cristal Martinez Farias