Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon James

Chicago

Overview

2012
2012
years of professional experience
1
1
Certification

Work History

Prevention Specialist/Case Manager

Access Community Health Network
  • Enhanced community awareness of drug-related issues through engaging presentations and workshops.
  • Established strong relationships with schools and community groups, expanding the reach of prevention efforts.
  • Contributed to grant writing efforts securing additional funding for essential prevention initiatives.
  • Facilitated group sessions focused on developing coping skills and strategies for managing stressors related to substance use.
  • Provided ongoing support to clients during their recovery process, fostering a sense of accountability and motivation.
  • Conducted thorough assessments on clients to determine appropriate treatment paths and resources needed.
  • Collaborated with local organizations to establish support networks for those struggling with addiction.

Outreach Manager/Supervisor

Genesis House Recovery Res
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
  • Managed social media platforms to amplify outreach efforts and build connections with target audiences.
  • Collaborated with internal teams to develop targeted marketing campaigns that increased program reach and impact.
  • Secured funding for outreach programs through grant writing, fundraising events, and donor relations activities.
  • Implemented data-driven strategies to track progress toward desired outcomes in various outreach initiatives.

Residential Assistant

Hull House Association
06.2009 - 05.2011
  • Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
  • Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
  • Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
  • Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
  • Documented student concerts and followed up with students after confrontations.

Outreach Worker

SASI
01.2006 - 04.2007
  • Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
  • Developed strong relationships with local organizations to establish a network of support services for clients in need.
  • Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
  • Organized community events to raise awareness about available resources and promote healthy lifestyles among residents.
  • Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
  • Served as a liaison between clients and service providers, ensuring clear communication of needs and expectations while maintaining client confidentiality at all times.
  • Maintained accurate client records by diligently documenting all interactions, interventions, and outcomes in the case management system.

Crisis Counselor/Case Manager

Family Rescue Center
06.1999 - 01.2006
  • Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
  • Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
  • Conversed with individuals in crisis which called or texted hotline for assistance.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Implemented evidence-based counseling techniques to assist clients in identifying triggers for their crises and developing healthy coping strategies moving forward.
  • Developed resources for clients in need, connecting them with community services and programs that best suited their situation.

Education

Corliss
Chicago, IL

Skills

  • Youth engagement
  • Mental health awareness
  • Multicultural sensitivity
  • Suicide prevention
  • Behavioral health
  • Health education
  • Substance abuse prevention
  • Outreach planning

Certification

Speaker for Cook County Jail

Instructor Authorization for American Red Cross

Basic HIV Education and Prevention

Case Manager Training

40 Hour Domestic Violence Training

Family Rescue, Inc.

Toxoplasmosis

Health Education/Risk reduction for HIV/AIDS

Chicago Department of Public Health

HEP/C update Training

Cultural Competency

Illinois Department of Human Services Office of Alcoholism and Substance Abuse

Viral load Suppression

CDC STD Prevention in the Community

CDC HIV Pre and Post Test Counseling

Chicago Department of Public Health STD/HIV Prevention Program

Epic Upgrade

Non-Violent Crisis Intervention Summer Institute on Addictions

Motivational Interviewing

Literacy Chicago Adult Tutoring Program

Haymarket Center Comprehensive Alcohol & Drug Treatment Programs

Enhancing Relationship /Overcoming barriers

HIV Case Management Training about Medicare Part D - Access Community Health Network

Care Coordination Training/Gilead Medication/Diabetic

HEP/C Training

Medication Switch /Annual Corporate Training

Artist

HPV

HIV Test Determine

Juvenile Justice

Substance Abuse

STI'S

Timeline

Residential Assistant

Hull House Association
06.2009 - 05.2011

Outreach Worker

SASI
01.2006 - 04.2007

Crisis Counselor/Case Manager

Family Rescue Center
06.1999 - 01.2006

Prevention Specialist/Case Manager

Access Community Health Network

Outreach Manager/Supervisor

Genesis House Recovery Res

Corliss

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Sharon James