Cristel Benitez

Work History

Executive Legal Secretary

Silberstein Awad And Miklos

02.2023 - Current

Organized files for court proceedings.
Obtained signatures from attorneys for legal documents.
Screened telephone calls and forwarded to appropriate departments.
Developed and maintained filing and retrieval systems.
Answered and directed calls using multi-line switchboard.
Completed accident reports, trial and courtroom requests and applications for clients.
Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
Developed and maintained positive relationships with clients and colleagues.
Produced and filed various legal documents and electronically preserved updated case record system.
Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
Received and placed telephone calls to clients and prospective clients.
Scheduled all appointments, appearances and briefings.
Scanned medical records in digital format for easy retrieval and accessibility.
Maintained patient records systems by archiving, scanning and indexing important documents and files.
Cultivated strong corporate image and identity with clear branding.
Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Input data into computer programs and filing systems.
Verified accuracy of patient information in medical records.
Sorted and distributed incoming and outgoing medical records.
Generated and maintained statistical data related to medical records.
Generated reports to identify coding trends and discrepancies.
Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
Developed and implemented new filing system for medical records to improve efficiency.
Provided key administrative assistance to senior management.
Managed administrative tasks for firm partners and associates.
Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
Created intake sheets for English and Spanish clients and conducted interviews in both languages.

Personal Caregiver

Private Practice

06.2019 - Current

Manage home, ran errands, and completed weekly grocery shopping.
Maintained clean, safe and well-organized patient environment.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided assistance in daily living activities.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Transported individuals to events and activities, medical appointments and shopping trips.
Provided safe mobility support to help patients move around personal and public spaces.
Monitored progress and documented patient health status changes to keep care team updated.
Administered medication as directed by physician.
Assisted patients with self-administered medications.
Developed rapport to create safe and trusting environment for care.
Assisted disabled clients to support independence and well-being.
Documented vitals, behaviors and medications in client medical records.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Supervised daily activities and provided assistance to staff.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Conferred with supervisor to discuss patient condition and medical care.

Sales Associate/Administrative Assistant

NY State Solar

05.2019 - 10.2019

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Achieved perfect attendance and on-time record.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Maintained records related to sales, returns and inventory availability.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Developed, marketed and sold full range of products and support services.
Educated associates on market trends and stayed up-to-date on forecasts.
Trained and developed new sales team associates in products, selling techniques and company procedures.

Corporate Trainer/Sales Manager

Excutive Enterprise

01.2018 - 11.2018

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Organized promotional events and interacted with community to increase sales volume.
Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Increased monthly gross sales to $8,400 and exceeded goals for sales, revenue and profit margins.
Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.

Cashier Manager

La Bottega

01.2017 - 05.2018

Quickly and accurately counted drawers at start and end of each shift.
Built positive relationships with customers to increase repeat business.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Kept orderly and accurate accounting records by monitoring sales documentation.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Monitored areas for security issues and safety hazards.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Marked-down clearance items and relocated merchandise to proper store areas.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Trained team members in successful strategies to meet operational and sales targets.
Educated staff on strategies for handling difficult customers and challenging situations.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Recruited, hired and trained over 4 new team members in a weekly bases.
Submitted reports to senior management to aid in business decision-making and planning.
Mentored new sales associates to contribute to store's positive culture.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.

Chef Assistant

K-pacho

02.2017 - 12.2017

Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
Used variety of kitchen tools and appliances to prepare ingredients and meals.
Implemented successful cross-marketing strategies such as food and wine pairings.
Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
Received, inspected and verified food and kitchen inventory delivery before storage.
Limited portion sizes and used garnishes to control food costs.
Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Maintained composure and work quality while under stress.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Maintained high personal grooming standards and uniform presentation.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Administrator/Child Care Provider

Pebles And Bambams Activity Group LLC

04.2013 - 09.2014

Maintained effective schedule balance between rest periods, active play and instruction.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Enforced rules and managed behavior through developmentally appropriate discipline.
Met with parents about daily activities, positive developments and issues.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Planned and guided age-appropriate tasks like reading, crafts and writing.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Consulted with families to discuss activities and behaviors of each child.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Helped children develop motor skills in preparation for preschool and kindergarten.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
Kept notes of behavior issues, food served and medications administered to children.
Monitored entrances and exits to maintain safety and organized environments.
Offered top-notch care to 7 + children at once, ranging in age from 1 to 13.
Created and implemented diverse educational strategies to boost development.
Cared for children ages 1 to 13 in nurturing and age-appropriate way.

Summary

Overview

Work History

Executive Legal Secretary

Personal Caregiver

Sales Associate/Administrative Assistant

Corporate Trainer/Sales Manager

Cashier Manager

Chef Assistant

Administrator/Child Care Provider

Education

Vocational Certification - Certified Nursing Assistant

Vocational Certifications - Culinary Arts

High School Diploma -

No Degree -

Skills

Work Availability

Timeline

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