Cristel Gomez
Gastonia,NC
Summary
Dynamic training lead with a proven track record at McDonald's, skilled in mentoring and safe food handling. Expert in developing comprehensive training programs and maintaining high standards of food safety. Recognized for exceptional customer service and organizational abilities, ensuring efficient operations and a positive team environment.
Overview
8
8
years of professional experience
Work History
Training Lead
McDonalds
06.2024 - Current
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Created in-depth training manual for all employees.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Directed food production, food safety and food quality according to policies, procedures, laws and department requirements.
Warehouse Worker
Amazon
11.2022 - 04.2024
- Assembled pallets and crates for secure transportation of materials.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Unpacked and repacked items in different quantities and configurations for shipment.
Crew Team Member
McDonald's
12.2017 - 07.2022
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Associate of Applied Science - Dental Hygiene
Central Piedmont Community College
Charlotte, NCSkills
- Training and mentoring
- Safe food handling
- Multitasking and organization
- Customer service
- BOH operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Training Lead
McDonalds
06.2024 - Current
Warehouse Worker
Amazon
11.2022 - 04.2024
Crew Team Member
McDonald's
12.2017 - 07.2022
Associate of Applied Science - Dental Hygiene
Central Piedmont Community College
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