Financial Counselor & Patient Representative
Medical University Of South Carolina
Charleston, SC
01.2019 - 08.2022
- Conducted interviews with patients and family members and answered questions regarding insurance benefits.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Liaised between patient, doctor and insurance provider to smooth claims processes.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.