Player Services Representative
Windcreek
Wetumka, AL
10.2024 - Current
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Processed player signups and registrations for tournaments and promotions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated system with order specifics and customer details, preferences, and billing information.
- Communicated effectively with supervisors regarding any issues that arose during shifts.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Ensured proper handling of sensitive documents such as credit applications, check cashing forms, and other paperwork.
- Recognized by management for providing exceptional customer service.
