Summary
Overview
Work History
Education
Skills
Timeline
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Cristheeamns Morales

Jacksonville,FL

Summary

Dedicated and reliable worker with over two years of experience as a technician, specializing in technical, manual, and construction-related tasks. Skilled in fiber optic installation, general maintenance, and the safe operation of tools, heavy equipment, and hazardous materials. Quick learner who adapts to changing environments and excels in delivering high-quality results. Bilingual in English and Spanish, with strong problem-solving abilities, attention to detail, and excellent customer service skills.

Overview

4
4
years of professional experience

Work History

Fiber Optic Technician

Metro Install
09.2024 - Current
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
  • Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
  • Perform fiber optic installations, splicing, and testing for Blue Stream Fiber and IQ Fiber projects.
  • Ensure adherence to project specifications, quality standards, and safety regulations.
  • Troubleshoot and resolve connectivity issues, ensuring reliable network performance.
  • Collaborate with project managers and clients to meet deadlines and exceed expectations.

Groundman

South East Utilities
08.2023 - 09.2024
  • Ensured proper use of tools and equipment, reducing the likelihood of accidents or injuries on the job site.
  • Maintained clean work areas, promoting productivity and minimizing potential hazards for crew members.
  • Install overhead and underground lines, including technical work such as fiber and coax installations and splicing for all types of clients such as companies, complexes, apartments and houses.

Fiber Optic Technician

South East Utilities
08.2023 - 09.2024
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.
  • Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
  • Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout process.
  • Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Window and Door Installer

Mg Services
06.2021 - 03.2023
  • Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
  • Improved customer satisfaction by providing efficient and accurate window and door installations.
  • Exceeded customer expectations with meticulous attention to detail in customizing windows or doors according to unique specifications.
  • Refined problem-solving skills as result of diagnosing unexpected challenges during installations.

Education

High School Diploma -

Mandarin High School
Jacksonville, FL
06.2022

Skills

  • Power Tool Operation
  • Hand-tool proficiency
  • Heavy Equipment Operation
  • Personal Protective Equipment
  • Weather Tolerance
  • Construction site safety
  • Traffic Control
  • Hazardous Material Handling
  • Multitasking
  • Organizational Skills
  • Decision-Making
  • Quality Control
  • Fusion splicing
  • Fiber optic terminations
  • Fiber optic safety
  • Operating machines
  • Fiber optic routing

Timeline

Fiber Optic Technician

Metro Install
09.2024 - Current

Groundman

South East Utilities
08.2023 - 09.2024

Fiber Optic Technician

South East Utilities
08.2023 - 09.2024

Window and Door Installer

Mg Services
06.2021 - 03.2023

High School Diploma -

Mandarin High School