Driven Research Assistant with proven expertise in customer support and relations at Latinos Smoke Shop. Excelled in teamwork and collaboration, enhancing service quality and efficiency. Skilled in Microsoft Office and adept at time management, significantly improving customer satisfaction. Demonstrates a strong ability to address inquiries and resolve complaints, fostering positive customer experiences.
Customer support: identifying customer needs and
Expectations and providing effective service.
Customer inquires: answering customer questions, providing products and services information, and responding to complaints.
Customer relations: Maintaining customer relations, and referring customers to supervisors or specialists.
I serve people with special disabilities, children and adults I stand out as a patient and respectful person, responsible for my work and high-learning tasks.