Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristhofer Herrera

Bronx,NY

Summary

Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills. Diligent College Student focused on Family Medicine and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Energetic Lead Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

4
4
years of professional experience

Work History

Hotel Houseman and Room Inspector

Global Expert Hospitality Inc
09.2022 - Current
  • Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
  • Notified managers concerning need for major repairs or additions to building
  • Operated vacuum cleaners and shampooers to clean rugs, upholstered furniture and draperies.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.

Lead Supervisor

Schlitterbahn Waterpark
05.2022 - 09.2022
  • Supervised, trained and guided team by coaching on daily activities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
  • Monitored daily operations for quality and adherence to work order specifications.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.

Medical Office Assistant

Hospital Dr Francisco Moscoso Puello
01.2020 - 05.2022
  • Interviewed patients to complete case histories and intake forms.
  • Collaborated with medical scientists to prepare reports, articles or conference presentations.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Ordered and maintained supply inventory for medical office.
  • Assisted with referrals and prepared medical records for patients.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Registered patients and scheduled appointments.

Education

Some College (No Degree) - Family Medicine

Universidad Tecnologica De Santiago

Skills

  • Patient Flow
  • EMR Software
  • Computer Skills
  • Medical Records Maintenance
  • Problem-Solving
  • Cleaning and Sanitizing
  • Written and Verbal Communication
  • Phone and Email Etiquette
  • Patient Relations
  • Preparing Treatment Rooms
  • Medical Report Preparation
  • Staff Training
  • Team Supervision
  • Staff Scheduling
  • Employee evaluations
  • Cleaning practices
  • Staff evaluations
  • Department coordination
  • Training and mentoring
  • Work Inspection
  • Stock Inventory Management
  • Supply Management
  • Safety Protocols
  • Time management abilities

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Hotel Houseman and Room Inspector

Global Expert Hospitality Inc
09.2022 - Current

Lead Supervisor

Schlitterbahn Waterpark
05.2022 - 09.2022

Medical Office Assistant

Hospital Dr Francisco Moscoso Puello
01.2020 - 05.2022

Some College (No Degree) - Family Medicine

Universidad Tecnologica De Santiago
Cristhofer Herrera