Cristhofer Santos
Bronx,NY
Summary
Hardworking maintenance manager bringing 2+ years of experience performing diverse maintenance and repair duties. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategies and dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Department of Defence, DoD - US NAVY
01.2022 - 05.2024
- Worked closely with the supply chain team & maintenance coordinator to understand production plans, contracts, inventory movements, and supply chain matters
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Supervised employee performance, preventive maintenance, and safety.
- Defined clear targets and objectives and communicated to other team members.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Collaborated with other departments to verify completion of maintenance tasks.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Achieved over 120 flawless spot checks on multi-million dollar equipment, with a 95% success rate of accurate preservation conducted under the D.o.D (Department of Defense) maintenance manual. Ensuring optimal equipment functionality, enhancing operational reliability, and fortifying mission readiness.
Medical Assistant
CityMd Urgent Care
01.2022 - 12.2023
- Interfaced with medical and pharmaceutical vendors to gather and relay information to physicians to reduce non-value-added time/work
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Experienced in using electronic charting programs and transcribing.
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests, and billing questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patients' presentations in office
Education
Medical Assistant Certificate -
BRONX EDUCATIONAL OPPORTUNITY CENTER
Bronx, NY01.2021
GED - undefined
Alfred E. Smith Career and Technical High School
Bronx, NY01.2018
Skills
- Bilingual, Spanish & English
- Error resolution
- Customer service
- Excellent written and verbal communication skills
- Project management
- Proficient in using Microsoft Office applications
- Cleanliness and organization
- Staff Management
- Inventory Monitoring
- Deadline Management
- Safety Monitoring
- Employee performance evaluation
- Maintenance Planning
- Budget Administration
- Team Leadership
- Materials Requisition
- Inventory Replenishment
Certification
CPR Certified, American Heart Association New York, NY
Training
- Medical Terminology
- Medical & Clinical Office Procedures
- Phlebotomy & EKG/Anatomy & Physiology
- Legal Law and Ethics
Timeline
Maintenance Manager
Department of Defence, DoD - US NAVY
01.2022 - 05.2024
Medical Assistant
CityMd Urgent Care
01.2022 - 12.2023
Medical Assistant Certificate -
BRONX EDUCATIONAL OPPORTUNITY CENTER
GED - undefined
Alfred E. Smith Career and Technical High School
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