Cristi DeBlanc

• Greets clients as they enter branch

• Helps to maintain excellent customer service by responding to customer inquiries and endeavoring to resolve customer issues in an efficient and timely manner.

• Open and closes new deposit accounts

• Process loan/credit request up to $10,000.00.

• Open all types of accounts; prepares documents accurately.

• Process account file maintenance changes upon request.

• Process orders for ATM/Debit cards, and check orders.

• Answers phone and handles inquires accordingly.

• Perform Teller duties; processes deposits, withdrawals, cash savings bonds,

• Manage cash accordingly - ensure cash limits are followed as assigned, balance and end of day balancing duties reports any and all discrepancies.

• Ensures items include proper endorsement for processing.

• Ensures items are viewed for Hold placement.

• Promotes the Bank’s products and services

• Assist in cash/vault/teller/ATM audits as needed.

• Handles Safe Deposit transactions; opens, closes and processes payments accordingly.

• Processes Night Depository and Mail transactions.

• Process and sorts incoming mail.

• Opens and/or closes branch.

• Travels as needed for lobby coverage.

• Follow established policies and procedures related to the Teller and New Account areas.

• Demonstrate knowledge of the industry in terms of laws and regulations, including Bank Secrecy Act, relative to job responsibilities.

• Adhere to all rules and regulations according to bank policy and procedure and federal/state regulations.

• Keeps up with current rules and regulations (i.e. Online Courses, Banker’s Online, Training Sessions, Branch Operations Informational as assigned and timely)

• Assist in daily inspection of branch premises to ensure security and safety of branch personnel, customers and bank assets.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Monitoring and maintains invoice status
• Meeting with sales representatives
• Buyer at Market
• In-store /In-home design consultation
• Order and stage model homes for developers