Cristi Gossett
Hot Springs,AR
Summary
Multitalented professional with over 10 years in top-tier organizational support closely collaborating with senior executive teams. Robust history offering office management, support staff management, training, supervision, and event & presentation planning and execution. Versatile and outgoing team member possessing strong networking abilities paired with in-depth knowledge of management, sales ,and organizational processes and procedures. A motivated employee eager to expand my skills while facilitating company growth.
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
22
22
years of professional experience
Work History
Executive Assistant to Engineer & Construction Manager
Arlington Resort Hotel & Spa
Hot Springs, AR
04.2021 - 01.2024
- Maintain detailed administrative and procedural processes to improve accuracy and efficiency
- Strengthened operational efficiencies and traceability by developing organizational filing systems for records, and reports
- Promoted goals of organization by keeping projects aligned
- Supported office operations, managed client correspondence, tracked records and managed internal communications
- Creates purchase orders as requested by the Chief Engineer, Assistant Engineer & Construction manager
- Assists with Daily/Weekly/Monthly/Annual Preventative Maintenance logs and assignments.
Executive Assistant, Sales/Marketing Events Coordinator, State Sales Manager
Farm Bureau Casualty Insurance Company
Little Rock, AR
12.2014 - 10.2016
- Works closely with other departments logging needed repairs and tracking the progress of each
- Provides administrative support to the President of Sales & State Sales Director
- Oversaw highly complex and or confidential projects
- Coordinates scheduling and planning of Sales Department meetings
- Assist with sales training and conference presentations and events
- Responsible for general office procedures necessary to assure the efficient day to day operation of the state Health Insurance Program
- Editor and publisher of weekly sales newsletter
- Work with outside vendors in the planning and presentation of state & local meetings.
Executive Assistant to the Chairman and CEO
Claims Management Resources, CMR
Oklahoma City, OK
04.2012 - 07.2014
- Prioritize and manage CEO's schedule
- Organize and execute companywide events and presentations
- Coordinate, attend, and document client and internal executive meetings
- Responsible for the coordination and preparation of companywide monthly meetings
- Manage time for all managers
- Develop and maintain working relationship with all tenants and outside vendors
- Oversee all building issues and outsource maintenance issues
- Upkeep of executive expense reports
- Organize and execute company's United Way fundraising campaign
- Manages, conducts, and oversees monthly scheduled client conference calls
- Revised and maintained master calendar to coordinate meetings
- Arranged travel and hotel reservations for meetings, conferences, and seminars
- Facilitated board meeting agendas and distributed support materials in advance.
Public Relations Director/Regional School Coord.
Victims' Impact Panel of Oklahoma
Edmond, OK
08.2006 - 07.2014
- Primary public relations contact in marketing & promoting Victims Impact Panel statewide
- Strengthen and improve the quality and size of Victims Impact Panel programs in Oklahoma
- Responsible for training and managing 8-10 program coordinators
- Motivate and evaluate each program coordinator
- Plan and execute a yearly fundraiser
- Scheduled and executed 20-30 college, high school & jr
- High presentations a year
- Conduct 3-4 court ordered programs a month
- Strategized and implemented public relations and promotional programs to strengthen brand and support business goals
- Oversaw strategic event planning, executive presentation materials and visual presentations
- Coordinated positive media interviews and events sponsorships
- Prepared reports and financial statements regarding program operations
- Collaborated with community leaders and public agencies to promote programs within community
- Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports
- Coordinated and organized various drives and fundraising events to financially benefit organization.
Sales Consultant
Clinique Cosmetics/Dillard's
Oklahoma City, OK
08.2001 - 02.2007
- Cultivated relationships with existing customers through exceptional follow-up after sales
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs
- Consistently maintained competitive sales goals
- Organized and executed monthly events
- Knowledgeable of all products, their ingredients, uses, and expected results
- Created and implemented store displays, promoting sales and growth.
Education
Bachelor of Business Administration - Business Management
Henderson State University
05.2005
Skills
- Meticulous attention to detail
- Project Schedule Coordination
- Research and Analytical Skills
- Cloud-Based File Management
- Strong written and verbal communication skills
- Knowledge of Microsoft Word, Outlook, Excel, QuickBooks, Maestro, and Power Point
- Extensive experience preparing and executing presentations
- Sales
- Marketing
- Exceptional Customer Service
- Creative thinker
- Public Speaking experience
- Proven planning and organizational skills
- Able to Multi-task and adapt to a changing environment
- Thrives on interaction with the public
- Coachable
- Professional
- Consistent
- Presentation Development
- Administrative Support
- Customer Service
- Scheduling
- Calendar Management
- Articulate and well-spoken
- Strong Problem Solver
- Excel spreadsheets
- Process Improvements
- Project Management
- Customer Service-Oriented
- Document Preparation
- Self-starter
- Resourceful
- Information confidentiality
References
Upon request.
Timeline
Executive Assistant to Engineer & Construction Manager
Arlington Resort Hotel & Spa
04.2021 - 01.2024
Executive Assistant, Sales/Marketing Events Coordinator, State Sales Manager
Farm Bureau Casualty Insurance Company
12.2014 - 10.2016
Executive Assistant to the Chairman and CEO
Claims Management Resources, CMR
04.2012 - 07.2014
Public Relations Director/Regional School Coord.
Victims' Impact Panel of Oklahoma
08.2006 - 07.2014
Sales Consultant
Clinique Cosmetics/Dillard's
08.2001 - 02.2007
Bachelor of Business Administration - Business Management
Henderson State University
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