Cristi Lauderdale
Panama City
Summary
I take pride in everything that I do. I am always on time, great customer service, and can follow instructions.
Overview
13
13
years of professional experience
Work History
Furniture Sales Lead
Big Lots
11.2021 - Current
- Greeted customers and provided outstanding customer service.
- Participated in ongoing professional development opportunities to stay current on product offerings and industry trends, ensuring top-notch expertise when assisting customers.
- Conducted regular inventory checks to ensure product availability, leading to better stock management and reduced backorders.
- Collaborated with team members to maintain a visually appealing showroom floor that attracted customers and showcased available products.
- Streamlined communication between sales team members by implementing weekly meetings to discuss performance goals, challenges faced, best practices shared among peers.
- Provided exceptional customer service by addressing concerns promptly and offering suitable solutions, enhancing brand reputation and loyalty.
- Assisted in training new employees, imparting knowledge of store policies, procedures, and sales techniques for a successful onboarding experience.
- Increased store revenue by effectively showcasing and promoting various furniture products.
- Worked closely with management to develop sales strategies that aligned with company goals and increased overall department performance.
- Led sales team in meeting or exceeding monthly targets through consistent performance, motivation, and coaching strategies.
Assistant Manager
Candlewood Suites
06.2020 - 11.2021
- See to all the day to day duties
- Schedule making, inventory, inspect and maintain all aspects of an 86 room property
- Exceptional customer service for all guests
Caregiver
Home care
03.2019 - 11.2019
- Full responsibility of taking care of a paralyzed dementia patient
Fish sales and fish cleaner
Pier 1 seafood
05.2018 - 01.2019
- Take and process all orders accurately and on time
- Maintaining a clean and operational work space
Cocktail Server
Ebro dogtrack
10.2011 - 05.2013
- Dealing with a heavy customer base all at one time
- Taking accurate orders and handling all cash throughout the day
- Maintaining an area of cleanliness
- Keeping all customers happy
Education
Genral -
Haney tech
Panama City, FL06.2006
Skills
- Multi tasking
- Scheduling
- Mangement
- Reliable
- Customer service
- Furniture assembly
- Store operations
- Health and safety
- Employee motivation
- POS system
- Merchandise planning
- Promotional planning
- Store cleaning
- Inventory monitoring
- Sales reporting
- Delivery coordination
- Loyalty program promotion
- Warranty promotion
- Furniture merchandising
- Warranty sales
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
Timeline
Furniture Sales Lead
Big Lots
11.2021 - Current
Assistant Manager
Candlewood Suites
06.2020 - 11.2021
Caregiver
Home care
03.2019 - 11.2019
Fish sales and fish cleaner
Pier 1 seafood
05.2018 - 01.2019
Cocktail Server
Ebro dogtrack
10.2011 - 05.2013
Genral -
Haney tech
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