Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristi Perez

Fort Collins,CO

Summary

Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Dedicated Packer comfortable moving heavy items with zero difficulty. Versed in inventory cycle counting, filling orders and packing boxes. Punctual, hardworking and considered valuable team member. Hardworking Picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed over one year in busy and challenging warehouses. Self-motivated Front Desk Receptionist highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Diligent Shift Manager with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business. Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Overview

6
6
years of professional experience

Work History

Picker Packer

Forney Industries
Fort Collins, CO
01.2024 - 03.2024
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used handheld scanners to key in data for packages.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Confirmed items picked for orders by keying codes into system.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.

Front Desk Receptionist

La Quinta Inn & Suites In
Fort Collins, CO
08.2023 - 03.2024
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Created professional correspondence using Microsoft Office programs.

Shift Manager

McDonald's
Fort Collins, CO
08.2018 - 10.2023
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Coached employees on interactions with customers to drive exceptional service.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Upheld company standards and compliance requirements for operations.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Taught staff upselling techniques to meet revenue targets.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Documented receipts, employee hours and inventory movement.
  • Reinforced rules to promote superior employee performance.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured compliance with food safety regulations and quality standards.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.
  • Responded quickly and effectively to emergency situations as they arose.
  • Resolved conflicts between employees or customers in a professional manner.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Resolved conflicts between staff members in a professional manner.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained detailed records of employee attendance, punctuality, and overtime.

Warehouse Worker

Trg Fulfillment
Torrance, CA
03.2022 - 06.2022
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Staged and sorted multiple types of products for loading.
  • Verified accuracy of incoming shipments against purchase orders.
  • Maintained accurate inventory records using computerized tracking systems.
  • Managed hazardous waste removal operations per government regulations.
  • Received and tracked incoming inventory shipments.
  • Processed returns of defective merchandise as required.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Packed, sealed, and labeled products for shipment.
  • Maintained accurate records of received and shipped goods.

Housekeeper

The Stanley Hotel
Estes Park, CO
06.2020 - 10.2020
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Followed safety procedures when handling hazardous materials.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Provided information about hotel services upon request from guests.
  • Reported any maintenance issues or damage to supervisors immediately.

Education

High School Diploma -

Penn Foster
Fort Collins, CO

Skills

  • Product Packaging
  • Shipment Preparation
  • Warehouse Safety
  • Barcode scanning
  • Order Picking
  • Work order processing
  • Shipping and receiving
  • Customer Service
  • Staff Training
  • Interpersonal Skills
  • Attention to Detail
  • Inventory Tracking
  • Organization and Categorization
  • Cash Register Operations
  • Adaptability and Flexibility
  • Problem-solving abilities
  • Shipment Processing
  • Product Labeling
  • Excellent Communication
  • Inventory counting
  • Storage Organization
  • Payment Processing
  • Safety processes and procedures
  • Time management abilities
  • Sales Support
  • Quick Learner
  • Written Communication
  • Problem-Solving
  • Data Processing
  • Multitasking
  • Warehouse Operations
  • Dependable and reliable
  • Time Management

Languages

Spanish
Native/ Bilingual

Timeline

Picker Packer

Forney Industries
01.2024 - 03.2024

Front Desk Receptionist

La Quinta Inn & Suites In
08.2023 - 03.2024

Warehouse Worker

Trg Fulfillment
03.2022 - 06.2022

Housekeeper

The Stanley Hotel
06.2020 - 10.2020

Shift Manager

McDonald's
08.2018 - 10.2023

High School Diploma -

Penn Foster
Cristi Perez