Cristi Pryor
Dacula,GA
Summary
Solutions-oriented Business Analyst possessing unique combination of business analysis, quality assurance testing and applications development experience in top-tier organizations. Solid SQl query writing skills paired with familiarity of visualization tools and techniques. Successful provider of financial services with years of comprehensive experience.
Overview
5
5
years of professional experience
Work History
Product Management Analyst
At&t Corporate Office (Government Sector)
2022.01 - Current
- Gathered key order specifications, and established order requirements that allowed for an increase of productive or internal and fieldwork 23%
- Reviewing customer submitted data and customer billing reports, running cost analysis to save company funds
- Submitted complex technical data into various systems extracting, analyze and customize datasets
- Creating project spreadsheets and SQL dataset on secure systems (SEP) and Salesforce that was used by thousands of staff members throughout the company
- Troubleshooting with Technical Expert and Business Vendors that required accurate true data reports of lifetime of customer account.
- Developed process flows, data models, use cases and other documentation to support the design of systems.
Product Management Analyst
INDEPENDENCE BLUE CROSS
2021.01 - 2022.12
- Build and key insurance plans and upload SBC and BH into company databases
- Compiled and organized client information within Microsoft Excel to transfer and convert into PDF forms
- High level of confidentiality to protect client information into SAP
- Completed and uploaded over 175 client filing orders per day. Exceeding daily quota
- Helped coordinate testing to verify quality and usability of new product features.
- Optimized existing queries to improve query performance by creating indexes on tables.
- Documented processes related to the installation, maintenance, upgrade, and decommissioning of business systems.
Data Analyst
DoorDash Corporate Office
2019.02 - 2020.12
- Catalog Auditing
- Verification of correct item names, pictures, and taxonomy for Convenience and Grocery SKUs
- Consistent use of Excel formulas such as VLOOKUP, INDEX, Pivot Tables to successfully navigate and analyze large amounts of data to audit correctly
- Under specific guidelines creatively problem solving to research and append updated UPC codes for SKUs
- Assisted in quality auditing to promote and improve customer experience within the DOORDASH APP.
- Developed dashboards with Tableau to monitor key performance indicators.
- Integrated external APIs with internal systems for improved analytics capabilities.
Education
Business Administration/Bachelor’s Degree -
Georgia State University
01.2017
Skills
- Proficient with Microsoft Excel
- Excel, VLOOKUP, Pivot tables
- Strong Technical & Collaboration Skills
- Detail-Oriented
- Time Management/Multitasking
- Problem Solving/Critical Thinking
- Data Mapping Migration, Testing
- Report Writing
Personal Information
Title: Business and Data Analyst Specialist
Timeline
Product Management Analyst
At&t Corporate Office (Government Sector)
2022.01 - Current
Product Management Analyst
INDEPENDENCE BLUE CROSS
2021.01 - 2022.12
Data Analyst
DoorDash Corporate Office
2019.02 - 2020.12
Business Administration/Bachelor’s Degree -
Georgia State University
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