Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

CRISTI RUTHVEN

Spring

Summary

Dynamic professional with extensive experience in caregiving at The Landing at Augusta Woods Senior Living, excelling in personal care assistance and resident observation. Proven ability to enhance client satisfaction through exceptional communication and organizational skills, while effectively managing accounts receivable and ensuring accurate financial reporting. Committed to delivering compassionate support and fostering positive environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Caregiver

THE LANDING AT AUGUSTA WOODS SENIOR LIVING
Spring
08.2023 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance residents' well-being.
  • Maintained clean and safe living environments for all residents.
  • Documented resident observations and changes in health status accurately.
  • Performed light housekeeping tasks related to the client's care, such as laundry and changing linens.
  • Supported bathing, dressing, and personal care needs.
  • Improved patient outlook and daily living through compassionate care.

ADMINISTRATIVE ASSISTANT/ACCOUNTING CLERK

DANIEL GROUP/TMD STAFFING
11.2022 - 08.2023
  • Work in a wide range of administrative and receptionist roles for temporary agencies.
  • Perform essential clerical duties, such as filing, data entry, writing correspondence, and sorting mail.
  • Strengthen customer satisfaction by providing excellent phone support to customers.
  • Initiate an efficient, friendly environment for visitors by greeting them and accurately directing them.
  • Prioritize and manage multiple special projects.
  • Speak with multiple companies to understand their needs, and accomplish all daily goals.
  • Perform bookkeeping duties when necessary.
  • Leverage ADP software to monitor accounts receivable, and issue invoices when appropriate.
  • In charge of resolving account issues and collecting past-due balances, including assisting with a $26 million collection.

RETAIL/EVENT PROMOTER

RENEWAL BY ANDERSEN WINDOWS & DOORS
05.2019 - 11.2022
  • Advanced business development by engaging with potential customers through attending marketing events and working within various retail locations to promote windows and doors.
  • Expertise included collaborative communication, customer service, time management, business acumen, and cross-functional fluency.
  • Offered strong organizational management by setting appointments to assist and support field teams.
  • Facilitated proper and accurate business acumen to include data management, correspondence, reporting, and completion of lead sheets.
  • Coordinated and attended all monthly team meetings to strategize, energize, and execute strategic planning.

ACCOUNTS RECEIVABLE CLERK

POLYMER DYNAMICS, INC
03.2018 - 05.2019
  • Posted customer payments into Open system on daily basis.
  • Prepared ACH and checked deposits.
  • Created AR Aging Report and contacted customers with past due accounts for payments.
  • Analyzed accounts for discrepancies.
  • Performed clerical duties such as filing, data entry, email, open mail, and other written correspondence.
  • Collaborated directly with customer’s AP department regarding open accounts.
  • Worked in the collection on current and past due balances.
  • Answered phone calls and met with direct clients.

RECEPTIONIST/ADMINISTRATIVE ASSISTANT

RULEWAVE GLOBAL LOGISTICS
08.2006 - 10.2014
  • Answered incoming calls and directed calls to appropriate personnel or department.
  • Provided badges for all guests and vendors daily.
  • Created a warm, welcoming environment for all company visitors while providing key administrative support.
  • Organized and distributed incoming and outgoing FedEx’s, DHL, and mail.
  • Oversaw all aspects of accounts payable and account receivable.
  • Resolved accounting discrepancies by researching and analyzing financial data.
  • Maintained power of attorney for accounting purposes.
  • Collaborated with multiple departments to monitor activities and create detailed reports.
  • In charge of maintaining all office equipment and office filing.

Education

Business Administration Classes -

Lone Star Montgomery College
Conroe, TX

Skills

  • Accounts receivable and payable
  • Customer service
  • Communication skills
  • Office administration
  • Team leadership
  • Data entry
  • Professional correspondence
  • Clerical support
  • Property management
  • Client management
  • Debt collections
  • Order processing
  • Personal care assistance
  • Resident observation
  • Light housekeeping
  • Lifting and transferring

Certification

  • Fair Housing Certificate, 2006
  • Annual Transportation Security Administration (TSA) Certificate, 2006

References

References available upon request.

Timeline

Caregiver

THE LANDING AT AUGUSTA WOODS SENIOR LIVING
08.2023 - Current

ADMINISTRATIVE ASSISTANT/ACCOUNTING CLERK

DANIEL GROUP/TMD STAFFING
11.2022 - 08.2023

RETAIL/EVENT PROMOTER

RENEWAL BY ANDERSEN WINDOWS & DOORS
05.2019 - 11.2022

ACCOUNTS RECEIVABLE CLERK

POLYMER DYNAMICS, INC
03.2018 - 05.2019

RECEPTIONIST/ADMINISTRATIVE ASSISTANT

RULEWAVE GLOBAL LOGISTICS
08.2006 - 10.2014

Business Administration Classes -

Lone Star Montgomery College

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