Cristi Sclafano
Summary
Motivated professional with experience in end-to-end Supply Chain inclusive of manufacturing, customer operations, and planning. Highly skilled in leveraging data to drive business decisions. Seeking a position that balances my passion for process rigor, collaboration, and strategic decision making to drive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Demand Planner
Apple
08.2023 - Current
- Review historical trends and identify demand drivers to develop sell-through forecasts for our reseller partners on iPhone 13
- Balance reseller channel health with internal constraints through TWOS metrics, allocation systems, and collaboration on long-term strategy
- Drive execution excellence through lot size updates in alignment with partner needs, collaborating with OEM on pack out risk to reseller commit, and monitoring partner in stocks to ensure healthy inventory levels
Business Planner
Apple
08.2022 - 08.2023
- DRI for iPhone AOI reporting and management, spring back execution, SDM attainment lead, & DC tactical forecasting
- Collaborated regularly with logistics, CIT, SDE and multiple other cross-functional partners to develop accurate and precise DC tactical outbound forecasts that aid in planning of appropriate labor, capacity, and trucking needs
- Innovated multiple unique execution strategies during three spring backs to allow for seamless local RSLR execution, driving overall support to logistics daily billings schedule, maximizing of trucking schedule efficiency & in stock recovery to partners
- Redesigned and lead roll out of new execution logic leading to 15 consecutive weeks, and counting, of RSLR attainment >90%
Supply Planner
Apple
11.2021 - 08.2022
- Managed AOS quotes & demand, direct channel inventory and safety stock levels, pack plans, complex site strategies, & FD POs for iPhone
- Diligently managed AOS quotes on iPhone 13 & iPhone 13 Mini in order to return to SDS goal quote within three weeks of factory start up after five weeks of COVID impact
- Co-lead first implementation of Global Allocation (GA) on iPhone by working through training material, running and validating multiple test scenarios, documenting best practices, and helping other planners onboard into new tool
Demand Planner
General Mills World Headquarters
11.2020 - 11.2021
- Responsible for over 50 million case packs of volume across Walmart, Target, Grocery, Club, and Small Format channels
- Led the monthly Demand Review Process for the Snacks Business Unit by partnering with Marketing & Sales to build an accurate volume forecast, therefore ensuring a successful supply plan strategy
- Leveraged data driven decision making & influence with business partners/leadership teams to achieve 17% improvement in MAPE (Mean Average Percent Error) vs prior year as well as a 12% reduction in forecasting bias across forecasting points
- Developed subject matter expertise in seasonality and nuances of my business units, which built confidence in the demand plan across the organization and allowed for collaborative cross-functional conversation
Customer Replenishment Analyst
General Mills World Headquarters
07.2019 - 10.2020
- Responsible for volume-enabling activities as well as closing the gap between General Mills' & Kroger's Supply Chains through the leadership and management of allocation, order excellence, & event forecasting
- Led customer relations by being the first vendor within Kroger's Forecasting Portal, allowing a collaborative relationship to develop between myself and Kroger's demand planning & replenishment teams
- Responsible for over 3.4MM incremental units forecasted over 19 Kroger events in one Fiscal Year
- Contributed to improved casefill across three Operating Units by 1.4% in FY20 vs FY19 through management of Kroger Merch Events
Direct Plant Ship Start-up Manager
General Mills Manufacturing Facility
01.2019 - 07.2019
- Provided leadership and support to ensure successful Direct Plant Ship start up and development through the use of time studies, key performance indicator establishment, and process development to save $1.2 million annually
- Developed a DMADV project leveraging Six Sigma framework to identify all key deliverables & stakeholders were defined, process design was being tested and verified, and decisions made would ensure start-up success
Operations Supervisor
General Mills Manufacturing Facility
07.2018 - 01.2019
- Led and managed a team of 11 packaging operators and 7 processing operators to achieve department KPIs
- Led safety initiative and trial to move from using cased cashews to supersacks
- Implemented change eliminated 95.7% of kickoffs for ingredient bags and 63.6% of metal detector kickoffs that once occurred during production
- Developed cross-training plan for operators to be skilled on three unit production operations versus two in order to prevent line down time during staffing changes and shortages
Raw Material Inventory & Production Line Planner
General Mills Manufacturing Facility
07.2017 - 07.2018
- Managed and adjusted production line schedules within my time horizon as needed based on changes in raw material and corrugate deliveries, business needs, and operational/capacity constraints
- Ordered raw materials and packaging ingredients according to lead time(s) and reacted accordingly to schedule changes in order to prevent line down time
- Collaborated with Operations Leader, Systems Engineer, and Operations Business Manager to relocate production of items that decreased line productivity due to SKU complexity to an external supply chain facility, gaining 156 hours of annual line capacity & sanitation timing
Education
Bachelor of Science - Industrial Engineering
University of Central Florida
Orlando, FL2017
Skills
- Customer relationship management
- Project management
- Data-driven decision making
- Building cross-functional rapport
- Execution excellence
- Inventory tracking
- Manufacturing Operations
- Production scheduling and planning
Certification
Yellow Belt in Lean Six Sigma: The American Society of Quality (Certificate Id: ASQ@UCF/17-011)
Working knowledge of:
- SAP ERP & AFO, DC CPT, Hyperion, Microsoft Office, Global Allocation
Timeline
Demand Planner
Apple
08.2023 - Current
Business Planner
Apple
08.2022 - 08.2023
Supply Planner
Apple
11.2021 - 08.2022
Demand Planner
General Mills World Headquarters
11.2020 - 11.2021
Customer Replenishment Analyst
General Mills World Headquarters
07.2019 - 10.2020
Direct Plant Ship Start-up Manager
General Mills Manufacturing Facility
01.2019 - 07.2019
Operations Supervisor
General Mills Manufacturing Facility
07.2018 - 01.2019
Raw Material Inventory & Production Line Planner
General Mills Manufacturing Facility
07.2017 - 07.2018
Bachelor of Science - Industrial Engineering
University of Central Florida
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